Guest Services Assistant

3 weeks ago


Adelaide, South Australia Creative Scotland Full time

The Guest Services Assistant will assist with the administration and delivery of all arrangements to support the Festival's many visiting filmmakers, industry and press guests.

Under the instruction of the Guest Services Manager, the role will assist the Guest Services Coordinators who arrange travel, accommodation, hospitality and itineraries for filmmaker, industry and press guests. You will support the administration of all guest arrangements and itineraries, and help ensure records are kept up to date at all times.

The role involves working in a fast paced environment with a team working to tight deadlines with strict budgets whilst consistently providing excellent customer service to all visiting guests.

The role requires communicating effectively and professionally by email and phone, as required. During the Festival the role will be required to support the management of guest attendance at screenings, events and functions and assist with
hospitality arrangements, often liaising directly with guests.

Contract type: Fixed term contract. 28 July - 21 August 2025

Salary: £25,350 pro rata

Working days: 5 days a week by agreement within standard office hours of 9.30 to 17:30, Monday to Friday. At peak times, and particularly immediately before and during EIFF, it will be
necessary to work outside standard hours and at weekends.
Payment of overtime is not applicable to this post.

Please refer to the Information Pack on our website for full details of the responsibilities and person specification for the Guest Services Assistant role.

https://www.edfilmfest.org/roles/guest-services-assistant/

Please email your CV and cover letter to recruitment@edfilmfest.org no later than midday on 09 July 2025.

The deadline is Wednesday 09 July 2025 at 12:00.

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