Senior Platform Engineer

At Zitcha, we're at the forefront of revolutionizing the retail media landscape, and we invite you to join our visionary team making Retail Media better for everyone.

As the world's first Adaptive, Unified Retail Media Platform, Zitcha empowers retailers to unlock their full potential by seamlessly integrating planning, delivery, and insights across all channels – onsite, offsite, and in-store. As part of our team, you'll help build the intelligent, efficient, and high-performance technology that provides scalable solutions tailored to each retailer's unique vision and business model.

We understand that no two retailers are the same, and their networks shouldn't be either. Zitcha's composable architecture ensures retailers have the right capabilities at the right time, whether launching a new retail media network or scaling an existing one. Our platform simplifies and automates previously manual processes, making it easier for retailers to unlock the power of their first-party customer data and deliver personalized, impactful advertising experiences.

With Zitcha, you're not just keeping up with retail media – you're helping define it. Join us in creating a better way to build and grow Retail Media Networks, transforming them into valuable extensions for retailers and brands worldwide.

Now, Zitcha is seeking a Senior Platform Engineer to join our innovative team in Australia. This is your opportunity to shape the future of retail media as we revolutionize the industry and empower retailers and brands to achieve unparalleled success.

Infrastructure

• Architect and manage secure, scalable infrastructure across AWS and GCP using Terraform and Spacelift.
• Provide reusable modules, guardrails, and automation for safe and consistent infrastructure provisioning.
• Manage containerization and orchestration platforms.

Security & Compliance

• Implement IAM, secrets management, and network policies to enforce least-privilege and zero-trust principles.
• Bake compliance evidence into the platform (audit logs, drift detection, policy-as-code).
• Maintain security and compliance frameworks like ISO 27001.
• Build and manage CI/CD pipelines in GitHub Actions.
• Create systems and automation to speed up delivery while reducing risk, including automated testing.
• Act as a trusted advisor to engineers on infrastructure, cloud, and security best practices.

Reliability & Observability

• Use Datadog to deliver monitoring, logging, and alerting across infrastructure and applications.
• Define and execute strategies for high availability, resilience, and disaster recovery.
• Continuously improve performance, cost efficiency, and reliability across environments.
• Partner with product engineering leaders to align infrastructure strategy with business goals.
• Lead incident response and postmortems with a focus on systemic improvements.
• Mentor and up-skill engineers, shaping best practices in automation, security, and cloud engineering.

Mandatory

• Proven experience as a Platform, DevOps, or Infrastructure Engineer.
• Deep expertise with Terraform and infrastructure-as-code principles.
• Strong experience with AWS and GCP.
• Proficiency in Docker and orchestration platforms (Kubernetes or equivalent).
• Deep understanding of IAM, networking, and security in multi-cloud environments.
• Familiarity with compliance frameworks (ISO 27001, SOC2) and security best practices.
• Excellent problem-solving, communication, and collaboration skills.

Nice to Have

• Experience with Snowflake or other cloud data platforms.

If this sounds like you, don't hesitate to reach out

Note: This role is also open to candidates based in Melbourne.