Senior Product Manager

3 days ago

Melbourne, Victoria, Australia Frankieone Full time

We are looking for a Product Manager for Fraud & Transaction Monitoring to own the vision, strategy, and execution of FrankieOne's fraud and monitoring products. Reporting to the VP of Product, you will lead a dedicated squad (backend, frontend, design, BA, and delivery lead) fully responsible for execution across fraud and transaction monitoring, covering onboarding, login, and ongoing monitoring.

This role is central to FrankieOne's platform, ensuring we protect customers and enterprises against a wide range of fraud types while delivering a seamless end-customer experience. You will combine strong product expertise with deep domain knowledge in fraud detection and transaction monitoring, working with our data team and cross-functional stakeholders to build scalable, best-in-class solutions.

Key Responsibilities
  • Own and deliver the roadmap for fraud and transaction monitoring, aligned with FrankieOne's broader product vision.
  • Lead your squad to ship high-quality solutions across onboarding, login, and ongoing monitoring.
  • Build and enhance capabilities in real-time fraud detection, rule engines, monitoring workflows, alerts, case management, and reporting.
  • Ensure seamless orchestration between onboarding, dynamic risk scoring, and ongoing monitoring, creating a single risk grade across the lifecycle.
  • Collaborate with the data team to leverage analytics and intelligence into fraud detection and monitoring workflows.
  • Define and track KPIs for fraud prevention, customer experience, and compliance outcomes.
  • Engage with customers, regulators, and partners to identify new fraud patterns and evolving threats, embedding them into FrankieOne's solutions.
Fraud Types We Mitigate Against
  • Account takeover
  • Identity theft and synthetic identity
  • First-party fraud
  • Payment fraud
  • Friendly fraud and chargebacks
  • Application fraud (false or multiple identities)
  • Money mule detection
  • Social engineering scams
  • Behavioural anomalies (suspicious login, unusual patterns)
  • Transaction laundering
What We're Looking For
  • 6+ years in product management or domain roles focused on fraud prevention, transaction monitoring, AML/CTF, or risk management.
  • Experience either at afraud or transaction monitoring vendor or RegTech provider (building or operating fraud solutions), or as a subject matter expert in fraud or risk within a financial services or fintech organisation.
  • Strong understanding of fraud typologies, AML regulations, and transaction monitoring frameworks.
  • Track record delivering scalable fraud or monitoring products, preferably in fintech, banking, payments, or RegTech.
  • Technical fluency with APIs, data models, and fraud tooling, with the ability to work closely with engineering and data teams.
  • Customer empathy and consultative approach, comfortable engaging with compliance officers, fraud teams, and regulators.
  • Commercial awareness of how fraud and monitoring impact onboarding conversion, customer trust, and operational efficiency.
  • Strong communicator, collaborator, and squad leader.
Why FrankieOne
  • Drive the evolution of AI-driven fraud and monitoring in a mission-critical space.
  • High-growth RegTech platform with customers across fintech, banks, super funds, and global enterprises.
  • Work with an exceptional team in a low-ego, fast-moving environment.

Reporting Line & Positioning

  • Reports to the VP of Product.
  • Owns the fraud and monitoring squad end-to-end (backend, frontend, design, BA, delivery).
  • High-impact, execution-focused role shaping FrankieOne's fraud and transaction monitoring offering.
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