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Senior Support Service Officer

1 month ago


City of Mitcham, Australia Health Full time

Job no: 896438
Work type: Full time
Location: Various
Categories: Allied and Scientific Health

  • Central Adelaide Local Health Network, Daw Park
  • Salary WHA-5 $1,155.00 - $1,166.60 per week + Superannuation and Salary Sacrifice Benefits
  • Permanent full-time
  • Must be willing to work 7 day / 24 hour rotating roster.

About the Role

As a Senior Support Service Officer, you will be a key member of a multidisciplinary team, working closely with clinicians and patients in a dynamic rehabilitation care environment. Your role will involve providing essential support to patient care by ensuring efficient service delivery, including contributing to an effective cleaning service that supports the campus. You will play an integral part in maintaining a high standard of care and ensuring a responsive environment for both patients and staff.

In this position, you will help to create a positive and well-organised atmosphere, promoting the success of the rehabilitation process. By working collaboratively with the team, you will contribute to the delivery of quality services and help ensure that all operations run smoothly. Your dedication to support and service excellence will make a meaningful difference in the lives of those in care, providing the foundation for an effective rehabilitation journey.

About You

We are looking for a compassionate and skilled individual with a Certificate 3 in Aged Care or Disability, ready to make a difference in a healthcare setting.

Key role requirements include:

  • Completed Certificate 3 in Aged Care or Disability, with proven experience in healthcare.
  • Strong communication skills, with the ability to work collaboratively in a team and develop rapport with patients, families, and visitors.
  • Ability to prioritise tasks, work independently, and handle challenging situations with confidence.
  • Knowledge of customer service principles, WHS policies, and commitment to providing high-quality support in a healthcare environment.

About CALHN

The Central Adelaide Local Health Network includes South Australia's major quaternary facility, the Royal Adelaide Hospital, The Queen Elizabeth Hospital, the Hampstead Rehabilitation Centre, and the Repat Health Precinct. We also deliver mental health services at Glenside Health Services and at a range of other locations across the metropolitan and regional areas.

We're looking for talented staff to join us and help us to shape the future of health through world-class care and world-class research and achieve our vision of being in the top 50 health services in the world and top 5 in Australia.

Benefit of Joining CALHN

At CALHN, we're dedicated to your career satisfaction and wellbeing, offering tailored benefits for healthcare professionals, including:

  • Salary Attractions: Flexible options for salary packaging covering living expenses, meal and entertainment allowances, and novated leasing.
  • Annual Leave: Enjoy paid recreation leave for essential rejuvenation, with leave loading applied.
  • Flexible Work Arrangements: The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.
  • Health and Fitness Benefits: Access to Fitness Passport, a discounted workplace health and fitness program available to CALHN staff and their families.
  • Career Opportunities: Explore career growth within the SA Health system with opportunities for skill development and movement across various metropolitan and regional sites.
  • Employee Assistance Program: Confidential counselling and support services are available via our Employee Assistance Program.

Join CALHN for a fulfilling career bolstered by comprehensive benefits and unwavering commitment to your success.

Our Commitment to Diversity and Inclusion

CALHN is an Equal Opportunities employer committed to providing an inclusive workplace that embraces diversity and inclusion for all employees. We strongly encourage applications from people of Aboriginal and Torres Strait Islander descent, culturally diverse backgrounds, disability, all genders, and LGBTQI+ community.

Application Information:

  • Please refer to the role description for essential educational/vocational qualifications that may be required.
  • Appointment will be subject to a satisfactory Criminal History Check and compliant Immunisation screening as indicated in the role description.
  • SA Health Services are required to implement the Addressing vaccine preventable disease: Occupational assessment, screening and vaccination policy in the workplace.

Job ref: 896438

Enquiries to:

Julie Halse Position: Administration Officer Car Parking
Phone: 8222 1643
E-mail: Julie.Halse@sa.gov.au

Application Closing Date

11:55 pm Friday 21 March 2025

Refer to the SA Health Career Website - How to apply for further information

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