
Eoi: Application Support
3 weeks ago
- Eoi Application Support Aladdin jobs in Sydney
Posted today
Job DescriptionThis is a Software Technical Support Engineer role with Schneider Electric based in Macquarie Park, NSW, AU
== Schneider Electric ==
Role Seniority - mid level
More about the Software Technical Support Engineer role at Schneider Electric
Job Description
Join our dynamic Software Support team as a Software Technical Support Engineer for our Pacific Zone ANZ
1-2 years of experience in Application Support function is highly regarded
Hybrid role (3 days in office) located at our SMART office, Macquarie Park, plus benefits
About us:
Schneider Electric is aglobal specialist in energy management and automation.We are dedicated to supplying our customers with safe, reliable, and sustainable energy solutions. We invent technologies that will transform the places where we live, work and play. Our technologies ensure that Life Is On everywhere, for everyone at every moment. Our Mission is to be the trusted partner in Sustainability and Efficiency.
About the opportunity:
Our team is responsible for supporting customers in the "Industrial Automation" business in our Pacific Zone of Australia and New Zealand. We have an opportunity for an individual to join our team as a Software Technical Support Engineer.
Reporting into the Customer Success division, Pacific (Zone) and based in Macquarie Park NSW, the role is tasked with ensuring continued smooth operations for our customers, troubleshoot and diagnose faults in a wide range of areas across SCADA verticals and products that we support including GeoSCADA, AVEVA System Platform and AVEVA Plant SCADA.
The role also collaborates closely with other teams including pre-sales, sales, quotes and procurement within the organisation, focusing on the customer's end to end experience with Schneider Electric.
Key responsibilities:
Owning, investigating and resolving complex software issues, proposing work-a-rounds for customers
Accurate and timely documentation of activities and findings in case management system
Contribution to digital self-help materials promoting faster problem resolution for our customers while building a robust internal knowledge sharing platform for our team
Collaboration with colleagues in other support centres and departments
Focus on customer experience, contributing a successful interaction. Managing customer experience by regular and empathetic communication with customers while keeping the focus on technical resolutions
Learning every day and actively contributing to the team and our customers
About you:
To see success in this role, you will be able to demonstrate 2-4 years of experience in Application Support within an ASX top 100 business (supporting mainstream software applications and an array of customers), including proficiency working with and understanding software architecture, software unit testing and other aspects of the SDLC.
Your personal drivers, professional confidence, and desire to work for a value-based organization with leading edge solutions will be supported by a tertiary qualification in Engineering or Computer Science and complemented by a working understating of software and automation hardware communications and setup.
Key skills and experience:
Previous experience with AVEVA System Platform and Plant SCADA or GEO SCADA will be advantageous
Ability to demonstrate understanding of windows operating system, networking concepts and security
Knowledge of general windows operating system tools and commands that help with diagnosing and troubleshooting software
Working knowledge and understanding or experience with integrating hardware and software
Quick thinking, self-motivated and inspired action is a must to maintain customer satisfaction while resolving issues satisfactorily
Be The First To Know
About the latest Eoi application support aladdin Jobsin Sydney
Set Email Alert:
Job title
Location
What Locations Can I Find These Jobs In?#J-18808-Ljbffr
-
EOI: Application Support
3 weeks ago
Sydney, New South Wales, Australia Kapital Consulting - Fintech & Executive Search Full timeJoin to apply for the EOI: Application Support - Aladdin role at Kapital Consulting - Fintech & Executive SearchJoin to apply for the EOI: Application Support - Aladdin role at Kapital Consulting - Fintech & Executive SearchGet AI-powered advice on this job and more exclusive features.Kapital Consulting - Fintech & Executive Search provided pay rangeThis...
-
EOI: Application Support
2 weeks ago
Sydney, New South Wales, Australia Kapital Consulting - Fintech & Executive Search Full timeJoin to apply for the EOI: Application Support - Aladdin role at Kapital Consulting - Fintech & Executive SearchJoin to apply for the EOI: Application Support - Aladdin role at Kapital Consulting - Fintech & Executive SearchGet AI-powered advice on this job and more exclusive features.Kapital Consulting - Fintech & Executive Search provided pay rangeThis...
-
Registered Nurses Eoi 2026
1 week ago
Sydney, New South Wales, Australia Randstad Full timeRandstad is thrilled to announce that we are currently accepting Expressions of Interest (EOIs) for Registered Nurse positions located within Adelaide as well as 1-4 hours outside of Adealide if you are open to regional locations . Please note that these opportunities are available for on-shore applicants only.As the new year approaches, we want to connect...
-
Guided Weapons and Explosive Ordnance EOI
2 weeks ago
Sydney, New South Wales, Australia KBR, Inc. Full timeGuided Weapons and Explosive Ordnance EOIJoin to apply for the Guided Weapons and Explosive Ordnance EOI role at KBR, Inc.Guided Weapons and Explosive Ordnance EOIJoin to apply for the Guided Weapons and Explosive Ordnance EOI role at KBR, Inc.TitleGuided Weapons and Explosive Ordnance EOITitleGuided Weapons and Explosive Ordnance EOIGWEO EOIWe are a company...
-
Instructional Coach Eoi
1 week ago
Sydney, New South Wales, Australia Catholic Diocese Of Parramatta Full timeAt any given time, we may have a variety of primary, secondary and specialist teaching roles available across our 80 schools as well as non-teaching positions in schools and our central office that support the delivery of innovative learning and teaching to around 43,500 students.Our aim is to ensure our schools are the first choice for families, students...
-
Maritime Sustainment Eoi – Commercial
1 week ago
Sydney, New South Wales, Australia Kbr, Inc. Full timeTitleMaritime Sustainment EOI – CommercialAt KBR – We do things that matter.We deliver science, technology and engineering solutions to governments and companies around the world. KBR employs approximately 38,000 people worldwide with customers in more than 80 countries and operations in over 29 countries.KBR is proud to work with its customers across...
-
EOI - Capture Managers
15 hours ago
Sydney, New South Wales, Australia KBR, Inc. Full time $120,000 - $180,000 per yearTitle:EOI - Capture ManagersAt KBR – We do things that matter. We deliver science, technology and engineering solutions to governments and companies around the world. KBR employs approximately 38,000 people worldwide with customers in more than 80 countries and operations in over 29 countries.KBR is proud to work with its customers across the globe to...
-
EOI - Capture Managers
10 hours ago
Sydney, New South Wales, Australia KBR, Inc. Full time $120,000 - $180,000 per yearTitleEOI - Capture ManagersAt KBR – We do things that matter.We deliver science, technology and engineering solutions to governments and companies around the world. KBR employs approximately 38,000 people worldwide with customers in more than 80 countries and operations in over 29 countries.KBR is proud to work with its customers across the globe to...
-
Farm Hand Eoi
2 weeks ago
Sydney, New South Wales, Australia Chandler Macleod Full timeJob Title: Farm Hand EOI Location: Far North Adelaide About the Role: Are you looking to enter the agriculture industry?We have a fantastic opportunity for a reliable and hardworking Farm Hand to join our client's team working across their poultry farms in Adelaide's far north.This dynamic and diverse role involves working hands-on with chickens and...
-
EOI - Business Development Managers
15 hours ago
Sydney, New South Wales, Australia KBR, Inc. Full time $100,000 - $150,000 per yearTitle:EOI - Business Development ManagersAt KBR – We do things that matter. We deliver science, technology and engineering solutions to governments and companies around the world. KBR employs approximately 38,000 people worldwide with customers in more than 80 countries and operations in over 29 countries.KBR is proud to work with its customers across the...