Customer Advisor, Leave and Relief

3 weeks ago

NewcastleMaitland, Australia Bendigo Advertiser Full time
Overview

Customer Advisor, Leave and Relief - Singleton. This role is advertised by Bendigo Advertiser. Primary position location: NSW – Newcastle & mid coast region. Categories: Banking & Financial Services; Retail/Consumer. Work type: Permanent Part time. Closing date: Sep , 23:55 AEST.

Responsibilities
  • Are empowered to make a positive difference for customers and communities.
  • Given the opportunity to learn, grow and achieve.
  • Deliver a seamless, consistent, and tailored customer experience every day.

Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand.

Hours

The Hours (Monday - Friday 30+ hours per week): 9:00am – 4:30pm on Monday, Tuesday, Wednesday, Friday and 9:00am – 5:30pm on Thursday.

Your home branch will be Singleton; however, skills and expertise will also be required to cover Hunter Coast District branches (Charlestown, Erina, East Maitland, Glendale, Hamilton, Lakehaven, Muswellbrook, Nelson Bay, Raymond Terrace & Tuggerah). A valid licence and transport are essential.

More Focus On You

All new Customer Advisors will benefit from NAB's tailored career development programs, upskilling and mobility opportunities to ensure they are set-up for success. We also offer:

  • Access to banking and financial services discounts including competitive rates and reduced fees on home loans, credit cards and insurances.
  • Extensive range of benefits and discounted offers on Travel, Fitness, Events and Technology.
  • Variety of leave benefits including parental leave, religious leave, special leave, sporting activities leave and volunteer leave.
Each Day, You'll Go Above And Beyond To
  • Support NAB's Hunter Coast branches by being the first point of contact for customers, putting them at the centre of everything you do.
  • Identify the most suitable products and services for customers, such as account opening, unsecured lending and banking transactions.
  • Demonstrate Smarter Banking options (self-service and digital) for customers, making banking simple, easy and secure.
What We're Looking For
  • A passion for delivering quality, gold-class experiences for NAB's diverse range of customers.
  • A Team player with a keen eye for detail to ensure every transaction is efficient and accurate.
  • Customer-centric thinking and an appreciation for inclusion and diversity of our customers.
  • No banking experience required - full training provided.
Diversity and Inclusion

A diverse and inclusive workplace works better for everyone. We are committed to equity and respect, providing an environment where you can work your way. We partner with Employee Resource Groups to foster an inclusive environment where all NAB colleagues' backgrounds and identities are understood, respected and celebrated.

For details on the recruitment process and accessibility, please visit the NAB careers site. To discuss adjustment requirements, contact the NAB Careers team at (reference job number) or view other contact options on the Careers page.

Join NAB

If you think this role is the right fit for you, we would love to hear from you.

Please note that candidate screening and interviews may be conducted prior to the closing date of the job advert; we encourage you to apply at your earliest opportunity. Unsolicited CVs from agencies will not be accepted.

Seniority level
  • Entry level
Employment type
  • Other
Job function
  • Other
Industries
  • Newspaper Publishing
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