Reception Services Officer

4 weeks ago

City of Whitehorse, Australia State of Victoria Full time
Reception Services Officer (Two Casual Positions Available)

The Department of Families, Fairness and Housing (DFFH) works hard to create equal opportunities for all Victorians to live a safe, respected and valued life.

Our areas of focus are child protection, housing, disability, the prevention of family violence, multicultural affairs, LGBTIQA+ equality, veterans, women and youth. The work we do benefits thousands of Victorians, particularly those who are disadvantaged and vulnerable.

We work in a variety of community-based settings, including people's homes, residential facilities and secure settings across metropolitan, rural and regional Victoria.

We are committed to developing and supporting a workforce that is well equipped and highly motivated. All jobs can be worked flexibly, and we encourage applications from Aboriginal and Torres Strait Islander people and people from diverse backgrounds and abilities.

If you're having any trouble viewing this ad and would like it or any attachments in an accessible format (such as large print), please don't hesitate to get in touch with the contact person listed on the ad.

For more information on working with us and our recruitment process, please visit Department of Families, Fairness and Housing Victoria | Jobs.

Department: Department of Families, Fairness and Housing

THE ROLE

The Reception Services Officer is a critical position within the East Division, Department of Families, Fairness and Housing. The role is public facing and can be the first interaction an individual has with the organisation. The role is responsible for assisting clients, the general public and other service providers with the purpose of their contact and ensuring they are provided with accurate, up to date information or referred to the right person/agency.

ACCOUNTABILITIES INCLUDE

  • As part of a team, deliver a high quality telephone and reception service to clients, service providers and members of the public by maintaining a welcoming and professional manner, acknowledging all visitors and callers, respecting diversity and responding promptly to their needs in turn.
  • Attend appropriately to each individual enquiry by taking a helpful approach, establishing the purpose of the visit or call, assessing the service required and providing the appropriate response.
  • Maintain effective working relationships, liaise efficiently and professionally with all levels of staff.

HOW TO APPLY

All VPS employees (and ex-VPS employees with extended access to the Jobs and Skills Exchange website) MUST apply via the Jobs and Skills Exchange portal.

Applicants are encouraged to apply online. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.
Applicants are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria.
Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process.
Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening.

Please apply to submit your interest in this position.

#J-18808-Ljbffr

  • Reception Services Officer

    4 weeks ago

    City of Greater Geelong, Australia Department of Families Fairness and Housing Full time

    Reception Services Officer (Two Casual Positions Available)Join to apply for the Reception Services Officer (Two Casual Positions Available) role at Victorian Department of Families, Fairness & Housing.THE ROLEThe Reception Services Officer is a critical position within the East Division, Department of Families, Fairness and Housing. The role is public...

  • Reception and Office Coordinator

    2 days ago

    City of Salisbury, Australia beBee Careers Full time

    Job DescriptionWe are looking for a highly organised and efficient individual to join our team as a Receptionist. This role involves supporting the smooth operation of the office by handling general administration and reception tasks. You will work closely with the team to ensure that all tasks are completed to a high standard.Your key responsibilities...

  • Enquiry, Administration and Reception Support

    3 days ago

    City of Charles Sturt, Australia Melba Support Services Full time

    Enquiry, Administration and Reception SupportPermanent Full TimeMonday - Friday, 8:30am - 5:00pmCheltenham VIC 3192 - and other locations around Victoria as required by MelbaSalary on offer + Not-for-Profit Salary PackagingJoin a values-oriented Human Rights OrganisationAbout Us:For over 50 years Melba Support Services has been providing services to people...

  • Reception & Administration Officer

    3 weeks ago

    City of Casey, Australia Cardinia Full time

    Windermere Child and Family Services - Narre Warren, VICAdministration & SecretarialSource: uWorkinJOB DESCRIPTIONPlease Note - This will be a rapid recruitment campaign and preference to start ASAP, so if you are ready to join our highly engaged team then keep reading Please also be aware that the advert can close at any time.Want to know why it's an...

  • Reception Officer

    3 weeks ago

    City of Greater Geelong, Australia Deakin University Full time

    Based across our Geelong Waurn Ponds and Waterfront CampusesPart-time (0.8 FTE) and continuingHEW 4 $74,006 - $78,447 + 17% Superannuation (pro rata, part time)As a Reception Officer in Deakin Residential Services, you will provide high-quality customer service and essential admin and program support to residents, families, university staff, and contractors....

  • Reception and Office Assistant

    4 days ago

    Willoughby City Council, Australia beBee Careers Full time

    This role offers a unique opportunity to work in a fast-paced and dynamic environment, supporting a talented team in providing exceptional service to clients. As a reception and office assistant, you will be responsible for ensuring the smooth operation of our front office, providing administrative support, and contributing to a positive and productive work...

  • Parent Reception Officer

    5 days ago

    Maitland City Council, Australia beBee Careers Full time

    About the School">Maitland Christian School is a vibrant and inclusive community that values academic excellence, spiritual growth and social responsibility. Our school is committed to providing a safe and supportive learning environment that fosters the development of the whole child.">The Role of Administration Assistant (Parent Reception)">The...

  • Reception and Customer Service Officer

    19 hours ago

    Logan City, Queensland, Australia beBee Careers Full time

    About the RoleWe are seeking a skilled and enthusiastic individual to join our team as a Reception and Customer Service Officer. In this role, you will be the primary point of contact for our members, providing exceptional service and support to ensure a positive experience.ResponsibilitiesGreet and serve customers at the front desk and café.Answer calls...

  • Reception and Administrative Services Coordinator

    1 week ago

    City of Unley, Australia beBee Careers Full time

    About the RoleThe successful candidate will possess excellent customer service skills and be able to work effectively in a team environment.Key AccountabilitiesProvide a high level of customer service, responding to inquiries and resolving issues efficiently.Contribute to a positive and productive team dynamic, collaborating with colleagues to achieve common...

  • Reception Support Specialist

    1 week ago

    City of Salisbury, Australia beBee Careers Full time

    We are looking for an experienced Reception Support Specialist to join our team. As a key member of our office staff, you will provide administrative support to the reception team, handling a variety of tasks such as answering phone calls, forwarding messages via email, checking voicemails, greeting clients, and managing the diary for meeting rooms. You will...