Reception and Customer Service Officer

2 weeks ago


Logan City, Queensland, Australia beBee Careers Full time

About the Role

We are seeking a skilled and enthusiastic individual to join our team as a Reception and Customer Service Officer. In this role, you will be the primary point of contact for our members, providing exceptional service and support to ensure a positive experience.

Responsibilities

  • Greet and serve customers at the front desk and café.
  • Answer calls and handle queries, utilizing our software systems to manage member data and transactions.
  • Engage with members on sales opportunities, promoting our supplement and apparel range.
  • Maintain a clean and organized workspace, adhering to company standards.
  • Participate in opening and closing duties, prioritizing tasks and meeting deadlines.

Requirements

  • Strong customer service experience, with excellent communication skills.
  • Able to work effectively in a fast-paced environment, juggling multiple tasks.
  • Passion for health and fitness, with a willingness to learn and grow.
  • Flexible and able to work varied shifts, including evenings and weekends.
  • Australian working rights and First Aid/CPR certification (or willingness to obtain).


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