IT Support Officer

2 weeks ago

Perth, Western Australia ACOR Consultants Full time
Overview

Join to apply for the IT Support Officer role at ACOR Consultants.

ACOR is a national, employee-owned engineering consulting firm, offering a full range of specialist engineering services across multiple sectors. We have a proven track record for the successful delivery of large-scale multi-discipline projects, as well as smaller niche assignments. Our client's needs are at the core of everything we do – their success is our success.

We are proud of our workplace culture, and we reward and recognise our people who best represent our company values of excellence, passion, caring, integrity, collaboration and courage.

This role will be working within a small internal team servicing a national business based in our Fremantle office. We are looking for an IT Support Officer with excellent customer service skills to join our team in a varied and dynamic role. This role will be diverse and include opportunities for skill development.

Typical duties will include but are not limited to:

  • Serve as the first point of contact for staff seeking technical assistance
  • Respond in a professional and timely manner to service issues and requests
  • Provide Application support such as user management, reporting and basic configuration updates
  • Support local team with Printer, PC and personal Device configuration/support/troubleshooting
  • Act as an intermediary to senior IT support, vendor support and other internal SME
  • Improve the effectiveness of the Helpdesk function by developing support documentation
Skills & Experience
Required
  • Excellent communication (written and verbal) and interpersonal skills
  • Ability to work autonomously while maintaining service standards
  • Strong and proactive work ethic, punctual and reliable
  • Demonstrated initiative, problem solving and time management skills
Preferred
  • Tertiary qualification (Certificate 3 or higher) in relevant field
  • Experience with Windows 10/11
  • Experience with MS Office 365
  • Basic LAN/WAN/WIFI knowledge
  • Experience troubleshooting hardware issues
Benefits
  • Attractive remuneration package, commensurate with experience
  • Employee Assistance Program
  • Discounts on everyday products and services
  • Regular social and fundraising events
  • Ongoing learning & development
  • 100% employee owned company

Please include a cover letter and resume with your application.

ACOR is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. Applicants must have full working rights in Australia and already be residing in the country to be considered for any role.

Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Information Technology

Referrals increase your chances of interviewing at ACOR Consultants by 2x

Get notified about new Information Technology Support Officer jobs in Perth, Western Australia, Australia.

Perth, Western Australia, Australia 1 month ago

Perth, Western Australia, Australia 5 days ago


#J-18808-Ljbffr

  • Business Support Officer

    2 weeks ago

    Perth, Western Australia Randstad - Business Support Full time $76,800 - $82,400 per year

    Business Support Officer, Permanent Position.Perth, North of the River.Are you a highly organised and proactive administration professional looking for your next opportunity? Our client, a leading organisation in the emergency services and resources sector, is seeking an experienced Business Support Officer to join their team in Perth. This is a fantastic...

  • Client Support Officer

    2 weeks ago

    Perth, Western Australia Customer Support Services Full time

    Client Support Officer (Pool) Salary: Location: Innaloo Closing Details: Work Type: Fixed Term - Full Time, Fixed Term - Part Time, Permanent - Full Time, Permanent - Part Time Join Our Talent Pool – Support safer roads and stronger communities, your work matters here...The OpportunityThis Level 2 position plays a vital role in managing infringement...

  • Helpdesk Support Analyst

    6 days ago

    Perth, Western Australia Milestone It Full time

    Immediate start- Perth Location- Excellent career progressionMilestone IT is currently working with this brilliant organization that right now has an exciting opportunity for an experienced IT Helpdesk Support to join a great team.Working with a small team of IT specialists, you will be Providing Level 1 support to users On-site in the lovely inner suburbs...

  • Payroll Officer

    1 week ago

    Perth, Western Australia Kinetic It Part time

    Update your details and view your application progress.Refine SearchCategoriesAdministration & Support 1Commercial & Finance 1Human Resources & Recruitment 1Employment typePart Time 1LocationsWAPerth 1Register for Kinetic IT "Job Alerts" and be first to receive notifications about upcoming job opportunities.Apply nowJob no:WWREQ0031021Employment type:Part

  • Payroll Officer

    2 weeks ago

    Perth, Western Australia Kinetic IT Part time

    Update your details and view your application progress.Refine SearchCategoriesAdministration & Support 1Commercial & Finance 1Human Resources & Recruitment 1Employment typePart Time 1LocationsWAPerth 1Register for Kinetic IT "Job Alerts" and be first to receive notifications about upcoming job opportunities.Apply now Job no: WWREQ0031021Employment type: Part...

  • Payroll Officer

    2 weeks ago

    Perth, Western Australia Kinetic IT Part time

    Update your details and view your application progress.Refine SearchCategoriesAdministration & Support 1Commercial & Finance 1Human Resources & Recruitment 1Employment typePart Time 1LocationsWAPerth 1Register for Kinetic IT "Job Alerts" and be first to receive notifications about upcoming job opportunities.Apply now Job no: WWREQ0031021Employment type: Part...

  • Administration Officer

    2 weeks ago

    Perth, Western Australia Specialist Support Coordination Services Full time $104,000 - $130,878 per year

    Administration Officer – SSCSWe're looking for an experienced Administration Officer to join our team. This role is perfect for someone who's organised, proactive, and thrives in a fast-paced, people-focused environment.At SSCS, we're more than just a disability support service — we're a team of people passionate about connection, empowerment, and...

  • It Support Technician

    7 days ago

    Perth, Western Australia Milestone It Full time

    Immediate start- Rivervale Perth- Excellent career progressionWe are seeking an experienced IT Support Technician to join our growing team in Perth. As an IT Support Technician, you will be responsible for providing technical support to our employees and ensuring that our IT infrastructure is functioning smoothly.Key Responsibilities:- Provide first-level...

  • Customer Service Officer

    2 weeks ago

    Perth, Western Australia Randstad - Business Support Full time $40,000 - $60,000 per year

    **Randstad has partnered exclusively with one of the largest waste and recycling companies in the country Due to continued growth our client based in Jandakot are looking for a Customer Service Officer to join their team. Your Duties:**Provide a professional service to the business by welcoming all clients, visitors and guests in a friendly...

  • Project Officer

    2 weeks ago

    Perth, Western Australia Randstad - Business Support Full time $40,000 - $80,000 per year

    Build on your experience with this exciting opportunity to work within the Public Sector. If you are looking for a meaningful role, this is a rare opportunity to work in a team that allows you to be a part of something bigger.On offer is multiple temporary contracts that will build your exposure and potential career in the State Government. The role:Support...