Valet Attendants

Overview

We're reimagining the way Australians live, work, and play. We own and manage some of the most recognisable and loved retail destinations across Australia.

We're evolving our portfolio into destinations that offer a broad selection of retail, residential, and office spaces. Through our diverse portfolio, data-led decision-making, and nationwide development pipeline, we do things differently.

We are Vicinity.

Role purpose

At Chadstone we are very quickly approaching THE busiest time of year with Black Friday and the festive season just around the corner.

Like every year, we take on a number of valet parking team members to help us over this period.

The Important Details/dates

• Positions starting late October and ending January 2026
• Potential for longer term positions within the team
• Training provided
• Individual Interviews scheduled the weeks commencing 15th & 22nd Sept at Chadstone's Centre Management Office
• Must have GREEN P Plates to be considered

Chadstone Careers Fair will be held on Wednesday September 10th, 2-5pm at LXD Lounge: Chadstone Tower One, Ground Floor, where you can come talk to our team about these exciting roles face to face.

The key purpose of the Valet Parking Attendant is to deliver exceptional service by smoothly, safely, and efficiently retrieving guests' vehicles, welcoming guests, providing a fond farewell, and assisting with shopping parcels. This role involves offering directions and other guest-related assistance, including promoting additional services such as car washes. A natural people person and team player, the Valet Parking Attendant fosters a well-connected team environment and inspires team members to uphold the culture and service excellence. By embodying charisma, strong will, and a commitment to service, the Valet Parking Attendant ensures a seamless and positive experience for all guests.

Key Accountabilities
Vehicle Handling

• Safely and efficiently retrieve and park guests' vehicles, ensuring proper handling and care.
• Maintain elevated levels of safety, attention to detail, and professionalism while driving and parking vehicles.

Customer Service & Parcel Handling

• Greet guests with a warm welcome and provide a fond farewell, ensuring a positive first and last impression.
• Assist customers with directions, parcel handling, and other guest-related services.
• Promote additional services such as car washes to enhance the guest experience.
• Uphold Chadstone's exacting standards of service, ensuring guest satisfaction.
• Proactively manage and prioritise tasks, ensuring smooth service delivery in a fast-paced environment.

Experience & Capabilities

ESSENTIAL EXPERIENCE (what you have done)

• A valid driver's license and a clean driving record.
• Proven experience in valet parking or a customer-facing role, with a focus on delivering exceptional customer service.

Personal Attributes

You consistently demonstrate and role model the behaviours that bring the Vicinity values to life:

• Respect
  • We listen to and acknowledge each other's views
  • We have difficult conversations with care
• Integrity
  • We back our words with the right actions
  • We do the right thing, no matter the situation
• Customer Focus
  • We nurture a genuine connection with our customers
  • We consider customer needs when making decisions
• Collaboration
  • We invite the right people to the table
  • We balance consensus with decisive actions
• Excellence
  • We always strive to improve
  • We share our challenges and celebrate the wins

Why Vicinity?

Our benefits program focuses on creating an awesome place to work in which our people are rewarded and recognised.

We live and work by our values of Respect, Integrity, Customer Focus, Collaboration and Excellence. They are the foundation to everything we do and provide us a north star with which we can shape meaningful places where communities connect.

At Vicinity we embrace and celebrate diversity and are committed to creating an inclusive work environment where we attract, retain and develop our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community.

Our people and our Employee Advocacy Groups (Gender Balance, Cultural Diversity, Disability & Access and Pride & Allies) actively build community and provide allyship within Vicinity. If you'd like to speak to someone to understand what it's like firsthand to work here, please reach out to our Talent Acquisition team.

Role

We are aware of current limitations with our website accessibility and are working towards improving this. Should you experience any issues accessing information in this job advertisement or the application form, and require this in an alternate format, please contact our Talent Acquisition Team. Similarly, if you would like to discuss workplace accessibility, any reasonable adjustments we can make to better support you during the recruitment process, or your potential future role please reach out to our Talent Acquisition team:

Email:

Phone: request to speak to our Talent Acquisition team)

Note: To be eligible to apply for this position, you must have existing, relevant Australian work rights. At the later stages of the recruitment process the shortlisted candidate/candidates will be required to undergo a Criminal History Background/Police Check as a mandatory part of the process. Additional qualification checks may also be required dependant on role and level.

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