Workplace Experience

At Sonder, we believe that every person deserves to feel safe, supported, and empowered to be at their best - wherever they are. That's why we're redefining workplace health, safety, and wellbeing through a seamless blend of technology and human expertise. Sonder's mobile platform provides 24/7, real-time support from a dedicated team of safety, medical, and mental health professionals - ensuring that our members receive immediate care when they need it most. In critical situations, we go beyond digital support, offering on-the-ground assistance to manage time-sensitive incidents.

By harnessing real-time insights, we enable organisations to take proactive steps toward a healthier, safer future, which leads directly to tangible bottom-line business outcomes.

An Exciting Time to Join Sonder

Since our founding in 2017, Sonder has experienced rapid growth, expanding operations across Australia, New Zealand, and the UK. Backed by Australia's leading venture capital firms, Seek and Blackbird, we are well-capitalised and on a mission to scale globally, partnering with corporations, educational institutions, and government agencies to transform workplace wellbeing at scale.

Our impact and scale :

• 1,000,000+ members across multiple countries
• 200+ team members, plus an extensive network of on-the-ground responders

If you're passionate about using technology and human expertise to drive meaningful change, join us in shaping the future of workplace wellbeing

About the role

We're seeking an experienced Workplace Experience / Executive Assistant to be a key contributor to the smooth operation of our Sydney HQ. This role blends operational excellence with a strong focus on culture and executive support, helping ensure our office runs efficiently and our people stay connected.

As an integral member of the People team, you'll work closely with our CEO and Chief People Officer to manage executive priorities while creating a welcoming, well-organised workplace where teams can thrive.

This is a full-time, in-office position based in Waterloo, Sydney.

What you'll be doing

• Executive Support
• Manage the CEO's calendar, communications, and meeting coordination.
• Support internal and external stakeholder engagement.
• Prepare polished documents, presentations, and reports.
• Handle ad hoc administrative and occasional personal tasks with discretion.

Office & Workplace Experience

• Keep our office humming, run reception, shared spaces, meeting rooms, and supplies.
• Own vendor relationships for cleaning, catering, and maintenance.
• Manage building access, office devices, and WHS compliance.
• Ensure a seamless experience for visitors, contractors, and employees alike.
• Plan and host engaging events, from monthly team socials to larger company offsites.
• Support onboarding, making new joiners feel genuinely welcomed from day one.
• Partner with the P&C team to help embed culture across the office.
• Be the friendly face for first-day experiences, and the organiser behind the scenes.

Who are we looking for?

The ideal candidate has a growth mindset and is passionate, self-motivated, and takes pride in producing high-quality work every day. Above all else, you - the ideal candidate - will embody the Sonder values and love working in a fast-paced, dynamic workplace.

What you bring to the team;

• Proven experience supporting C-suite leaders and managing busy executive calendars.
• A background in office or workplace operations, with a focus on quality and efficiency.
• Confidence using Google Workspace (Docs, Sheets, Slides, Calendar) to stay on top of tasks.
• Strong communication skills and a sharp eye for detail.
• The ability to manage multiple priorities with calm, focus, and follow-through.
• A genuine interest in building an inclusive, well-run, and welcoming workplace.
• Love organising, whether it's logistics, office supplies, or events, and take pride in high standards.
• Are calm under pressure, adaptable, and always a few steps ahead.
• Embodies a team-first mentality and a "no task too small" attitude.
• Balances independence with partnership, especially between our CEO and CPO.

Why join Sonder?

At Sonder, we thrive in a fast-paced, high-performance environment with a strong commitment to our people. Our team is a collaborative, vibrant group of passionate professionals, dedicated to making a real impact on people's lives every day.

• Hybrid and flexible working environment. Enjoy the perfect balance of in-office collaboration and work from home flexibility, empowering you to optimise your productivity and work-life balance.
• Gain free access to the Sonder app for you and your family, offering 24 / 7 on-demand support for health, wellbeing, and safety.
• 1000 annual contribution as part of your development plan + 2 days of study leave.
• Paid parental leave with an attractive return to work policy, 12 weeks for Primary Carers and 4 weeks for Secondary Carers, plus our Primary Carers return to work at 80% for the first 3 months at full pay.
• Participate in our Employee Share Option Plan (ESOP) for you to be a part of Sonder's success.
• Salary packaging novated leasing.
• Access $250 annually to fund to invest in your wellbeing, empowering you to choose the support that best fits your needs.
• Free coffee on Tuesdays and catered lunch on Thursdays.
• Team social fund to connect with your team, plus monthly company wide social events.
• Dog-friendly office.
• Volunteer leave. 2 days per year to participate in meaningful causes and contribute back to the community.

Check out our life page for more info -

Sonder is committed to creating an inclusive and diverse workplace for everyone. We offer equal opportunities to all, regardless of race, gender, age, disability, political beliefs, sexual orientation, or any protected status. All qualified applicants are encouraged to apply and join us in fostering a respectful and empowering environment.

Due to the nature of our industry, all Sonder employees are required to complete a National Police Check and WWCC.

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