Senior Business Analyst

3 days ago


Melbourne, Victoria, Australia South East Water Full time
Overview

Senior Business Analyst role at South East Water. Join to apply for the Senior Business Analyst role at South East Water.

We're here to help people live well and create a better and more sustainable future. We support healthy and liveable communities by delivering water, sewerage and recycled water services to 1.77 million people who rely on us every day and every night. At South East Water, we innovate with purpose and act with care to deliver healthy water for life. Fresh thinking and collaboration are at the heart of our organisation.

The role

As a Senior Business Analyst you will work on enterprise level projects and initiatives to deliver key digital transformation projects. You will collaborate with key stakeholders to analyse, define, and communicate requirements, taking a solution-agnostic approach to ensure we are delivering value for the business and customers.

Key Responsibilities
  • Undertake research and analysis to inform future digital processes
  • Consult with cross-functional teams, senior stakeholders and Executives across the organisation to gather inputs, validate assumptions and socialise findings
  • Conduct cost-benefit analyses, ROI assessments, and risk assessments
  • Lead or contribute to the development of business cases for proposed projects or initiatives
  • Support Executive decision making with reports and recommendations
  • Facilitate requirement discovery sessions to identify, document and communicate business needs and requirements
  • Liaise with the IT team to assist in developing technical solutions

This is a 6 month maximum term position until February 2026, to cover a maternity leave.

Who are you?
  • 5+ years business analysis experience, ideally in government, utilities or highly regulated environments
  • Strong communication skills and ability to influence senior stakeholders and Executives
  • Strategic thinker with demonstrated experience in business transformation programs
  • Experience in facilitating workshops, process mapping, procedural documentation, and post-implementation reviews
  • Bachelor or Master's degree in Business Administration, Finance, Computer Science or related field
  • Knowledge of advanced metering and smart meter operations will be highly regarded
What's in it for you?

Working at South East Water means you can enjoy a wealth of benefits, including being part of an organisation committed to environmental initiatives and sustainability. We offer career-focused learning and development opportunities, and have been recognised as one of the top 101 Workplaces for Women in Australia by Work180 for the past two consecutive years.

  • Access to My Fitness Passport, an Employee Assistance Program (EAP), annual flu shots, and health checks
  • Life insurance and salary continuance
  • Additional leave offerings, such as cultural and ceremonial leave and study leave
  • Modern head office facilities with amenities including a parents' room, prayer/meditation room, onsite cafe, and free parking
  • Opportunity to be part of community initiatives
We're for everyone

We value diversity, inclusion and belonging, and welcome applications from Aboriginal and Torres Strait Islander peoples, LGBTIQ+ individuals, people with disability and jobseekers of all ages and cultures. If you need any help with the application process or adjustments during interviews, contact our Talent team at

How to apply

We're accepting applications for this exciting opportunity until Monday 8 September 2025. To be considered, you must hold unrestricted working rights for the period of employment at the time of application. Successful candidates will undergo pre-employment checks, including a police records check.

South East Water operates a 24/7 service environment. While this role does not require after-hours rostered duty, some out-of-hours support may be needed from time to time.

Visit to learn more about us and how we serve our customers.


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