Director, I&T Service Operations

2 weeks ago

Melbourne, Victoria, Australia Victorian Infrastructure Delivery Authority Full time

VIDA is established as an Administrative Office under the Public Administration Act 2004 as a specialist organisation. The Victorian Infrastructure Delivery Authority (VIDA) is responsible for delivering the biggest transport and health infrastructure program in Victorian history.

This includes more than 200 projects such as the Metro Tunnel, North East Link, West Gate Tunnel, removing level crossings, new and upgraded hospitals in Footscray, Frankston and Warrnambool, and specialist programs such as the early parenting centres expansion and upgrade program.

Led by the Director-General, VIDA is comprised of the four project offices Major Road Projects Victoria, Level Crossing Removal Project, the Metro Tunnel Project and the Victorian Health Building Authority.

About this Opportunity

Reporting to the Chief Information Officer, the Director, I&T Service Operations, is responsible for leading the delivery and continuous improvement of stable, secure, and resilient I&T services across VIDA. This role oversees enterprise systems, digital, operations and infrastructure to ensure business continuity with minimal disruption while optimising operational costs and supporting technological advancement. The Director, I&T Service Operations and Director, I&T Design and Delivery, function as integrated partners throughout the complete technology lifecycle, collaborating on solution handoffs, shared resource planning, and joint risk management to ensure that new systems are both functionally effective and operationally sustainable. Their success requires coordinated decision-making where operational insights inform design choices, design considerations account for supportability requirements, and both directors align on strategic technology roadmaps to prevent gaps between what's built and what can be effectively maintained.

What can we offer you?

  • An emphasis on work / life balance
  • High-performing team environment
  • Equal opportunity employer
  • Personal & Professional development opportunities
  • Committed to safety & wellbeing

Pre-Employment Checks

The successful candidate will be required to undergo pre-employment checks which include national police/qualification (where applicable) checks and misconduct screening.

How to apply

Please include a Cover Letter and CV. We want to know why you want to work for the Office of the Director-General, why you are interested in the role, and how your skills, knowledge, experience and qualifications are applicable to the role.

Please click here to view the position description.

For a confidential discussion, please contact Sam Khoury - Chief Information Officer - [emailprotected] .

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