Operations Controller

3 weeks ago

City Of Kalamunda, Australia Kinetic Full time

About us

Kinetic is Australia and New Zealand's largest and most diverse bus operator, moving more than 100 million passengers per year across some of the most recognisable names in bus transport. We deliver these services through our 7300 people and fleet of over 4900 buses.

As a business who genuinely cares about our customers, our people, and our environment; we are industry leaders in delivering zero-emission technology, investing in our communities, training and developing our people, and providing an inclusive workplace which reflects the communities we serve.

The Opportunity

This is a vital front-line position, supporting the day-to-day operations of our High Wycombe depot. The Operations Controller plays a key role in ensuring the smooth delivery of services, operational compliance, and effective communication with drivers and stakeholders.

Roster & Hours:

  • 4D - Four consecutive day shifts, 04:00 -16:00
  • 4R - Four consecutive rest days (days off)
  • 4N - Four consecutive night shifts, 16:00-04:00
  • 4R - Four consecutive rest days

Key Responsibilities:

  • Support daily operational activities, including service delivery, compliance monitoring, driver liaison, rostering, and reporting.
  • Work closely with Depot Managers to help implement business plans and strategic objectives for the site.
  • Assist in the coordination and execution of school runs, route services, special events, and charter operations.
  • Build and maintain strong working relationships with internal teams and external stakeholders, with a focus on high-quality service and performance.
  • Manage daily staff resource allocations, including maintaining driver rosters via Coach Manager.
  • Support cost-effective staffing strategies in collaboration with management.

Why Kinetic?

  • We are Australia's and New Zealand's leading mass transit bus operator with opportunities to grow and spread your wings
  • We offer some of the best base rates, penalties and allowances
  • We care for our people and provide our Employee Assistance Program including wellbeing, financial and nutritional coaching, counselling, and legal advice
  • We offer secure employment with genuine career progression opportunities

The boxes you'll tick

  • Previous experience in transport, logistics, or operations is desirable but not essential — full training will be provided.
  • Minimum MR (Medium Rigid) Driver's Licence is required.
  • A current PTD (Passenger Transport Driver) accreditation and Working with Children Check, or the willingness to obtain them.
  • Current First Aid Certificate is preferred, or willingness to obtain.
  • Strong planning and organisational skills, with the ability to work under pressure and meet deadlines.
  • A strong customer service focus and excellent communication skills.
  • Intermediate computer literacy, with the ability to navigate integrated software systems (experience with TIMS is highly regarded).

How You Apply

So, if this sounds like you and you are ready for a challenging and rewarding career with Kinetic then click the 'Apply for this job' button now There has never been a better time to join Kinetic.

Kineticis proud to be an Equal Opportunity Employer and our people represent the community which we service. We invite all suitably qualified applicants to apply, including First Nations People, and people from diverse social, cultural and gender backgrounds.

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