Associate Consultant

Campus Customer Success Melbourne, Australia

Here at Appian, our core values of Respect, Work to Impact, Ambition, and Constructive Dissent & Resolution define who we are. In short, this means we constantly seek to understand the best for our customers, we go beyond completion in our work, we strive for excellence with intensity, and we embrace candid communication. These values guide our actions and shape our culture every day. When you join Appian, you'll be part of a passionate team that's dedicated to accomplishing hard things.

Why choose this role?

Are you looking to combine your passion for technology with your penchant for strategic problem solving? Appian's Customer success team is obsessed with great customer outcomes. We deliver mission-critical business impact fast, and you are directly responsible for partnering with our customers to bring their best ideas to life. Joining the Customer Success team will provide you with the support and growth you need to strengthen and evolve your skills within the consulting field.

As an Appian Associate Consultant, you'll build and deploy web-based applications on the Appian platform to support our customers' business strategies. You're an expert on our software; from implementing the first business process management application to scaling up the program across the enterprise, you will bring our low-code platform to life.

We asked one of our current Associate Consultants what a typical day looks like for them, here's what they said:

"When you start as an Associate Consultant you'll help build applications to solve a clients business need. Building the application includes everything from a kick off meeting to understand the client (their business and the problem we're solving) as well as planning and executing the technical process and working out the steps we need to take to reach completion. We call this a project.

When working on a project you'll regularly meet and collaborate with other Appian consultants working on the same project as you to define the work that needs to be done to build out the application. You work on one project at a time in a development team. Development is predominantly done in Appian SAIL and we use the Appian platform to make these applications - it's pretty cool we have our own purpose built in-house platform

You'll learn all about our platform during the academy training that takes place in the US."

What you'll be doing…

• Leverage experience in a range of critical process improvement disciplines, including business process management, knowledge management, personalisation, business intelligence, and application integration
• Utilise varied skill set and experience to construct, implement, and deploy process-centric business process management solutions based on Appian software
• Analyse a client's business strategy, their business processes, and develop technical solutions to support their business strategy
• Design prototypes, model business processes, and analyze requirements
• Implement quality assurance plans, load testing and roll-out plans

To be successful in this role, you need:

• An understanding of at least one coding language and examples of times you have applied that learning.
• Superior academic success
• Exceptional verbal and written communication skills
• Solid foundation of, or love for, technology
• Preferred experience with relational databases (Oracle, SQL server, etc.) and cloud technologies

Basic Qualifications:

• B.S. or M.S. in Engineering, Computer Science, Economics, Math, Physics, or equivalent background

What do we do at Appian?

Appian helps organisations build apps and workflows rapidly, with a low-code automation platform. Combining people, technologies, and data in a single workflow, Appian can help companies maximise their resources and improve business results.

We encourage our employees to be in the office as much as possible and maintain a flexible hybrid approach. We'd love to see everyone in the office around 3 times a week, if not more, if that suits your personal preferences.

Why choose Appian?

Top-Ranked Product: Appian is the only recognised global leader across multiple enterprise technology markets, including low-code application development, digital process automation (DPA), intelligent business process management systems (iBPMS), and dynamic case management (DCM). Appian is also a Leader in the Gartner Magic Quadrant for Enterprise Low-Code Applications for the second year in a row.

Unrivaled Career Progression: No, we're not a massive house-hold name, however, that's a great thing for you and your career As we're smaller, more agile and growing there is ample scope for your own personal development.

A person, not a number: At Appian EMEA our teams are constantly evolving and growing. As our business and product becomes more popular we want to ensure we remain a market leader. We want to hear everyone's voices and opinions. We never want you to stop learning or stop contributing. You're not just another cog in the wheel, you're an integral part of the Appian community working together to build something amazing.

Some of the tools and resources we will equip you with include:

• Training: We run a thorough training programme to teach you the Appian software itself as well as further detailed training (in a bootcamp style) to teach you the specifics of your role.
• Growth: Growth opportunities available through promotion and participation in different programs like Appian MBA, a development program devoted to shaping managers in the areas of leadership and communication.
• Product: Our Appian product is driving digital transformation and with our Appian Guarantee, our customers can even have their first project completed in just 8 weeks.
• Culture: You will directly contribute to our double-digit year over year growth backed by a world-class collaborative sales organization. In addition, Appian offers a competitive salary and generous benefits; including a flexible time off allowance and great perks.
• Diversity and Inclusion: We'll immerse you into our community rooted in respect starting on day one. Our community is strong and growing
• Learning and Development: Appian offers a wide variety of growth and development opportunities such as: our in-house Appian MBA program for new managers, Appian University which is a full library of over 3,000 LinkedIn Learning and Udemy courses, Presentation Skills training, and tuition reimbursement for those seeking to further their education.

About Appian:

Before Appian was a company, it was an idea. Not about a product or a market, but about the culture needed to sustain innovation and value. Today, we help businesses build apps and workflows rapidly, with a low-code automation platform.

Appian was founded on the belief that talented and passionate people, given the power and autonomy to excel, will deliver amazing impact. We have worked thoughtfully to create an inclusive, agile and collaborative work environment where employees feel challenged, and all voices are heard. We value and encourage cross-departmental collaboration, and actively seek opportunities to better ourselves and others. Creating impact to us means that when we deliver results, we're focused on lasting positive change.

We are passionate about driving digital transformation by bringing Appian solutions that provide speed, agility, and efficiency needed to compete and grow. Are you inspired by the chance to solve your customers' biggest challenges? You can make that kind of difference here.