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Change Analyst

4 weeks ago

Brisbane, Queensland, Australia Public Sector People Full time
Overview

Public Sector People are partnering with a state government department to recruit an experienced Senior Change Analyst for a temporary three-month contract

As a Senior Change Analyst, you will drive organisational improvement through hands-on coordination and delivery of change activities that build readiness, support adoption, and strengthen engagement. Working closely with project teams, embedded consultants, and stakeholders, you will embed sustainable change across a high-performing division.

Responsibilities
  • Plan and coordinate change activities: Develop and implement change strategies, track timelines and deliverables, and maintain key change artefacts such as stakeholder maps, readiness checklists, and impact assessments.
  • Support stakeholder engagement: Identify impacted stakeholders, assist with engagement planning, prepare communications and briefing materials, and monitor feedback channels for escalation.
  • Manage communications and training: Draft and maintain communication materials, coordinate and deliver training activities, and maintain engagement registers, training records, and change tracking dashboards.
  • Assess change impact and readiness: Facilitate change impact assessments, monitor business readiness indicators, and track benefits, resistance themes, and user feedback.
  • Reporting, documentation, and other duties: Prepare reports and status updates for governance forums, maintain accurate change records, contribute to lessons learned, and undertake other duties as required.
Mandatory Qualifications & Experience
  • Experience delivering and/or certification in change management methodologies (e.g., Prosci, ADKAR).
  • Demonstrated experience in business transformation and change projects, ideally in government or large/complex organisations.
  • Strong written and verbal communication skills with stakeholder engagement experience.
  • Highly organised with attention to detail and ability to manage competing priorities.
Desirable
  • Qualifications in Business, Communications, Psychology, or a related field.
About You
  • Builds strong working relationships through empathy, clarity, and follow-through.
  • Thrives in a continuous improvement environment with a growth mindset.
  • Excellent writing, interpersonal, and stakeholder engagement skills.
  • Comfortable navigating complex environments and driving change.
  • Note: This role is not an ICT project.

Please apply with your CV in Word format.


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