Mentor - Parent Pathways - South-East Melbourne And Peninsula

Number of Positions Available :

ABOUT US

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.

At the Salvation Army Employment Plus (EPlus), we've worked with over 200,000 businesses across Australia and seen well over half a million Australians successfully placed in employment. We don't ever see a job, as just a job. We see a job as an opportunity for a better, more secure, more stable and empowered life.

About the opportunity

Are you passionate about empowering parents to achieve their educational and career goals? Our Parent Pathways program is the career choice for you .

Join our Parent Pathways team , where you will be responsible for supporting Parents to identify and reach their education and employment goals, ultimately contributing to their long-term economic security . The role of the Me ntor is to provide comprehensive support, empowering and encouraging parents throughout the program .

The successful candidate will be responsible for :

Build trusted relationships across a caseload of participants providing a n elevated level of customer care and professional support throughout their journey

Foster meaningful interaction through initial and ongoing participant appointments, guiding them to achieve their goals and unique program objectives

Identify and address barriers to employment through referral to relevant community support services and provid e ongoing mentoring

Facilitate job placements with local employers for job-ready participants and provide continuous support to ensure lasting employment success

Work both independently and collaboratively to exceed KPI targets, driving team and personal success

Ensure all tasks are executed in full compliance with Department guidelines, legislative requirements, and organi s ational procedures and policies

About you

Possess a minimum Certificate III qualification in fields such as Employment Services, Community Services or other relevant area s . O r be willing to pursue a relevant qualification

Previous e xperience in a case management , employment services or social services is highly regarded

Relevant l ived experience would be highly valued, as it enriches our support for participants experiencing barriers, whilst navigating a complex system. Your personal journey will bring empathy, understanding, and empowerment to those we serve

Skilled in empo wering individuals to navigate their barriers and foster connect ion with support services in the community

Demonstrated success in a high-performing workplace with a strong commitment to high quality values based human services

Advanced conflict resolution and problem-solving skills

Well-developed skills in customer service, coaching and administration

Excellent written and verbal communication

Strong computer literacy skills including proficiency using MS Suite of programs

Must hold a Driver's licen c e and a Working with Children Check or relevant state equivalent (or are willing to apply for a WWCC)

Applicants will be required to undertake a police check, it is not mandatory to have a clear criminal history

In return, we offer

Attractive remuneration & NFP salary packaging benefits ($15,900 tax-free + meal & entertainment benefits)

Great work-life balance with an opportunity for a 9-day fortnight or an accrued day off every 4 weeks

Comprehensive and supportive on the job trainingincluding the opportunity to undertake tertiary education, relevant to your position

Discounted fitness memberships, health insurance, retail discounts and more

Attractive leave benefits with access to purchased leave, 12 weeks paid Parental Leave and up to 5 days paid leave per year to support the Salvos volunteering

Access to free counselling and health & wellness initiatives, fostering a supportive and inclusive approach to your psychosocial health

Long-term employment opportunities within the Employment Plus & the wider Salvos networks

Are you ready to join a respected, values driven not-for-profit organisation, thrive in a challenging yet rewarding role, and work closely alongside parents of young children to help them build their future career? If your answer is YES A pply now and complete the online application including a cover letter addressing the above requirements. Your cover letter can be uploaded alongside your resume, or as one document.

At Employment Plus, we value diversity and strive for inclusivity in our recruitment process. If you are a person with a disability and require an adjustment, such as alternative application methods, or if you have a general enquiry about a role, please contact our Talent Acquisition team at . Please specify the job title and location in the subject line.