HR Advisor

2 weeks ago

Brisbane, Queensland, Australia UP Education Full time
Company Description

UP Education is a leading Australasian dual-sector education group, delivering foundation, vocational and higher education to domestic and international students. At UP Education, we are on a mission: to elevate and empower students to unlock their potential. Known for our agility, and responsiveness to the changing world.

What sets us apart from other tertiary providers? It is, quite simply, our people. Our teams come from a wide range of educational and cultural backgrounds and offer a broad diversity of professional experience. But we all have one thing in common – we are all firm believers in the power of education to transform lives and they all have the drive to make a significant impact in the communities with which they work.

We believe learning should be defined by the exceptional and at UP Education we have an ongoing commitment to the development of our staff.

To find out more about us, please visit https://www.up.education/

Job Description

In this role, you'll be a key link between our payroll remediation project team and a group of previous employees, ensuring clear, timely and professional communication from start to finish. You'll take the lead on outreach, guide people through secure processes, and resolve queries with both professionalism and empathy.

Your work will include:
  • Proactively contacting former employees, verifying details, and ensuring they have the information and support they need
  • Drafting and tailoring communications that are clear, compliant, and aligned with our messaging standards
  • Providing step-by-step guidance to securely submit personal and banking information, and troubleshooting common issues
  • Collaborating closely with Payroll to answer questions on entitlements, payments, and remediation outcomes
  • Maintaining accurate records and tracking tools to meet compliance, privacy, and audit requirements
  • Supporting the broader HR team in creating and updating HR forms, templates, and process documents

Qualifications

You'll bring proven experience in HR advisory or generalist roles, ideally including project-based work. A sound understanding of Australian employment legislation and Awards is essential, along with confidence in handling payroll processes and related queries.

We're looking for someone who can combine accuracy with a personable approach, and who can manage multiple priorities with minimal supervision.

Key skills include:
  • Strong written and verbal communication, with an ability to build trust quickly
  • Excellent organisational skills and attention to detail
  • Proven ability to maintain confidentiality and data integrity
  • Proficiency in HRIS systems and strong general digital skills
  • Experience in payroll remediation, the education sector, or private equity will be highly regarded.

Additional Information
  • Fast-growing Business: Private equity backed business known for its growth and agility.
  • Be part of a forward-thinking team that embraces innovation and continuous improvement
  • Flexible working with a hybrid work environment.
  • 3 month max-term contract, part-time (0.8 FTE)
  • This role can be based anywhere within Australia

Questions about your identity help us appreciate the diversity of individuals looking to work with us, ensuringwe'reattracting applications from people with identities and perspectives that are as diverse as our students.

We are an equal opportunity employer. As part of our commitment to equity, we work to ensure a fair and consistent interview process. We celebrate diversity and we are committed to an inclusive work environment.
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