Front Of House Staff

3 weeks ago

Sydney, New South Wales, Australia Northern Beaches Council Full time
Division: Community & Recreation

Business Unit: Community, Arts & Culture

Title: Front Of House Staff, Casual - Casual Role, 0 hours per week

$36.74 per hour (inclusive of 25% casual loading) + superannuation.

Who We Are

Stretching from Palm Beach to Manly, the Northern Beaches boasts more than half of all the beaches in Sydney and a population of more than 270,000. Northern Beaches Council strives to deliver the highest quality services to our community.

Join us and you'll be part of an organisation committed to promoting sustainable growth, leading the community, protecting our environment and creating a great future for the Northern Beaches.

Northern Beaches Council is committed to safeguarding children and young people. Council acknowledges that protecting the safety of children and young people is a whole of community responsibility and is everyone's business.

Glen Street Theatre is a busy 400 seat professional theatre, located on Sydney's Northern Beaches, at Belrose in the Glen Street Cultural Hub. The theatre delivers an engaging annual performing arts program for all ages and tastes.

Glen Street Theatre is in a state of transformation. Our program is diversifying, our audiences are growing. Be part of our next chapter, connecting more artists and with more audiences to share in the special magic that comes with love performance, and all in the comfort of a Local Government owned and operated venue.

Working With Us

Northern Beaches Council provides a comprehensive range of benefits focused on our employees' lifestyle, health and wellbeing, recognition and career development.

In this role you'll enjoy -
  • A culture of supporting continuous professional development
  • Employee wellness program and a range of lifestyle benefits
  • Values based culture and a teams oriented working environment

Our Opportunity

The Front of House team is the primary point of contact for patrons attending events at Glen Street Theatre and responsible for providing a consistently high level of efficient and friendly customer service.

The Key Focus Areas Of This Role Include
  • Set up and pack down venue spaces as required to meet event and patron needs
  • Ensure the appearance of all Glen Street Theatre spaces are maintained to a high standard and ensure the comfort and safety of all venue users including patrons and performers
  • Check validity of patron tickets and direct patrons to their allocated seating
  • Handle basic customer enquiries
  • Manage sales for food and beverage, merchandise and ticketing support services

About You

We're looking for friendly, reliable and enthusiastic people to join our Front of House casual team. You'll bring excellent customer service skills and the ability to work in a fast-paced environment to a team passionate about making a difference to our community.

Additional Information
  • Position Description
  • Applications close on: 8 August 2025
  • Questions? Please call the Hiring Manager: Michele Elliot on 8495 5780

Northern Beaches Council is a diverse and inclusive employer and encourages applications from differently abled candidates. Reasonable adjustments to the workplace may be made where these are required.

If you would like to contact us to discuss your specific circumstances, please contact the hiring manager for this role. If you do not feel comfortable to do so, please contact HR Services on (02) 8495 5070.
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