Senior AI Engineer

Helia, Australia's first Lenders Mortgage Insurance (LMI) provider with over 50 years in the Australian housing market, is reinventing itself. We exist to accelerate financial wellbeing through home ownership, now and for the future. Our mission is to create innovative and tailored solutions in partnership with our customers, leveraging state-of-the-art technology and data solutions.

The Senior AI/Principal AI Engineer role is a hands-on technical position focused on designing, developing, and deploying AI and machine learning solutions at Helia. This role covers the full model lifecycle—from prototyping to scalable, production-ready systems—and increasingly includes the application of generative AI and large language models (LLMs) to solve business challenges. The Senior AI/Principal AI Engineer works closely with data scientists, software engineers, and product teams to turn AI ideas into tangible outcomes, ensuring high performance, maintainability, and responsible use of AI.

• Lead the end-to-end design, development, and deployment of complex AI/ML systems and platforms.
• Serve as a technical authority on AI engineering practices, frameworks, and infrastructure.
• Architect scalable, maintainable solutions that integrate AI into enterprise applications and workflows.
• Collaborate with data, engineering, and product teams to translate models into production-grade AI systems.
• Set engineering standards, code quality practices, and MLOps approaches to ensure reliability and reproducibility.
• Identify and mitigate technical risks related to AI model performance, bias, and data integrity.
• Drive automation across data, model, deployment, and core business processes to streamline operations and reduce manual effort.
• Work with cross-functional teams to align technical solutions with business needs and user experiences.
• Stay current on emerging AI technologies, tools, and architectural patterns.

• 8+ years of experience in software engineering, with at least 4+ years focused on AI/ML solution development and delivery.
• Strong software engineering foundation, including experience with design patterns and testing strategies.
• Hands-on experience deploying AI/ML models in production environments, including model serving, monitoring, and lifecycle management.
• Hands-on experience with generative AI, LLMs, or fine-tuning foundation models on cloud platforms (preferably AWS).
• Solid understanding of MLOps practices, tools, and CI/CD pipelines.
• Demonstrated ability to mentor and coach engineers.
• Strong grasp of AI-related risks and governance including model bias, fairness and explainability.
• Contribution to open-source AI/ML projects or participation in the broader AI engineering community (preferred).

We are building a team focused on opportunities: creating brighter futures for our people. We offer flexible work options, supportive wellbeing programs, and benefits that help you grow professionally and personally. Helia provides a learning culture with cross-collaboration, training, and innovation that embraces a customer service ethos. We are based in North Sydney, with spacious offices and views of Sydney.

Helia is committed to building a diverse workforce and an inclusive culture. We support flexible work options and seek to hire people from diverse backgrounds across all career levels and life stages.

• Location: Sydney, New South Wales, Australia
• Employment type: Full-time
• Industries: Insurance
• Job function: Information Technology and Engineering

We would love to hear from you if you are interested in joining a company where you can realise your full potential and grow.