Senior AI Engineer

Helia, as Australia's first Lenders Mortgage Insurance (LMI) provider, with over 50 years expertise in the Australian housing market are in the process of re-inventing ourselves.

We exist to accelerate financial wellbeing through home ownership, now and for the future. Our mission is to create innovative and tailored solutions in partnership with our customers. We aim to do this efficiently and conveniently, leveraging state of the art technology and data solutions.

The Senior AI/Principal AI Engineer role is a hands-on technical role focused on designing, developing, and deploying AI and machine learning solutions at Helia. This role spans the full model lifecycle—from prototyping through to scalable, production-ready systems—and increasingly includes the application of generative AI and large language models (LLMs) to solve business challenges. The Senior AI/Principal AI Engineer works closely with data scientists, software engineers, and product teams to turn AI ideas into tangible outcomes, ensuring high performance, maintainability, and responsible use of AI.

The main responsibilities include:

• Lead the end-to-end design, development, and deployment of complex AI/ML systems and platforms.
• Support as a technical authority on AI engineering practices, frameworks and infrastructure
• Architect scalable, maintainable solutions that integrate AI into enterprise applications and workflows
• Collaborate with data, engineering and product teams to translate models into production-grade AI systems
• Set engineering standards, code quality practices, and MLOps approaches to ensure reliability and reproducibility
• Identify and mitigate technical risks related to AI model performance, bias, and data integrity
• Drive automation across data, model, deployment, and core business processes to streamline operations and reduce manual effort
• Work closely with cross-functional teams to align technical solutions with business needs and user experiences
• Stay current on emerging AI technologies, tools and architectural patterns

Qualification

• 8+ years of experience in software engineering, with at least 4+ years focused on AI/ML solution development and delivery
• Strong software engineering foundation, including experience with design patterns and testing strategies
• Hands-on experience deploying AI/ML models in
  production environments
  , including model serving, monitoring, and lifecycle management
• Hands-on experience with genAI, LLMs, or fine-tuning foundation models on cloud platforms (preferably AWS)
• Solid understanding of MLOps practices, tools, and CI/CD pipelines
• Demonstrated ability to mentor and coach engineers
• Strong grasp of AI-related risks and governance including model bias, fairness and explainability
• Contribution to open-source AI/ML projects or participation in the broader AI engineering community (preferred)

At Helia, we are building a team focused on opportunities: creating brighter futures for our people. When you come to work at Helia, you're joining an organisation that cares about what's important to you. Whether it's greater work-life balance, flexible working arrangements or looking after your wellbeing, we provide access to benefits that help support you both professionally and personally.

Helia is a place where you can grow and make a difference. We provide a great learning culture, where cross collaboration, training and innovation happens to embrace and embed a customer service culture. We are based in the heart of North Sydney, with spacious offices and some of the most fantastic views in Sydney

If you are interested in joining a company where you can realise your full potential and grow, we would love to hear from you

We have a diverse business community: our people, our customers and communities are reflective of this and as an organisation we are committed to continually hiring a diverse workforce. We ensure our people always feel supported and we do this by our openness to flexible work options and our commitment to inclusion, regardless of career level, life-stage, or experience.