Quality Assurance Cabling Mgr

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we're looking for talented people who want to help.

You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

AWS Infrastructure Services is seeking an exceptional Quality Assurance Cabling Manager to lead a data center quality team in our Global Network Delivery organization. As a key leader in our infrastructure team, you will drive best-in-class cabling quality across AWS' global data centers, helping us maintain our position as the world's most efficient and cost-effective cloud infrastructure provider.

In this role, you will lead a team of Quality Assurance (QA) Engineers, establishing and maintaining the highest quality standards for our data center network deployments. Your team will be instrumental in ensuring that all build, scaling, and hardware installations meet AWS's rigorous quality guidelines, ultimately enabling seamless cloud services for our customers worldwide.

#DCPD_GND

Key job responsibilities

• Lead and develop a diverse team of Quality Assurance Engineers and Data Center Auditors

• Establish and oversee comprehensive quality control systems, including inspection mechanisms and performance measurements

• Partner with network design teams and vendors to develop and enforce installation standards

• Manage end-to-end quality metrics, risk management, and preventative measures

• Drive continuous improvement through data-driven process optimization

• Conduct regular site audits and develop remediation strategies

• Serve as the primary quality assurance subject matter expert for cabling and hardware installations

• This position requires 25% travel within the region to AWS Data Centers for project reviews and onsite coordination.

A day in the life
Your typical day will involve collaborating across multiple disciplines and time zones. You'll start by reviewing quality metrics from previous days inspections and audits and addressing any immediate concerns with your team. Throughout the day, you'll conduct one-on-one meetings with team members, participate in cross-functional planning sessions, and analyze trend data to identify improvement opportunities.

You'll work directly with QA Engineers and managers to refine structured cabling and installation standards, and visiting data centers to ensure compliance and gather insights for continuous improvement. You will find yourself leading technical whiteboard sessions to resolve implementation challenges and presenting quality metrics to senior leadership.

About the team
As part of AWS Infrastructure, our organization prepares, plans, and builds the data centers that comprise the AWS cloud. This team drives continuous improvement of AWS Data Centers to provide more efficient and reliable infrastructure to customers.

About AWS
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.

Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship and Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Bachelor's degree or equivalent combination of education and experience
5+ years of management/team lead function experience
3+ years in a data center technology role or experience with network pathway infrastructure systems
Demonstrated ability to lead and develop teams with excellent communication
Strong analytical and problem-solving skills
Familiarity with ISO9001, ISO11801, TIA568C, TIA942, and/or ANSI/BICSI 002-2014
Skilled at analyzing data and influencing executive decisions without direct authority
3+ years of knowledge in network cabling, optic types, and test equipment
Experience with physical data center construction, particularly copper/fiber cabling
Quality assurance methodology and tools experience such as Six-Sigma certification or similar qualification

Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.