Network Controller

We're on a mission to bring new and uplifting experiences to our guests, transforming flying from simply 'nice', to something wonderful.

Like any good mission, this one starts with our people.

Which is why we encourage our team to embody the fun, laid back, authentic spirit we've become famous for. Because when they're free to be themselves, they're better able to own their personal responsibilities and go the extra mile to help our guests.

Max Term, Secondment

Brisbane

Airline & Network Operations

29 Aug 2025 E. Australia Standard Time

We're the airline that's always done things a little different. Our way. The Virgin way. For us, flying is so much more than simply taking off and landing (although we understand that is quite important). It's about going the extra mile, in the air and on the ground, to create authentic experiences that put our guests firmly at the heart of everything we do.

Love problem solving and puzzles? Good with decision makingand applying process andpolicy?Keen for a role where no two days are the same and you are always learningsomething new?

We needresilient,driven, reliable,independentandpassionatepeople to join the Virgin AustraliaNetwork Controlteam.It'sa challenging role with a lot of responsibilitiesin afast-paced operationalenvironment.Network Controllers keep all thecogs turningto ensurewemaintain and delivera safe and on time flight scheduleby working hand in hand with multiple teamsin the Integrated Operations Centreandfrontlineoperationalteams across thenetwork.

Whatyou'llbe doing:

• Co-ordinateall requirementsto facilitate safe and efficient RPT and Charter flight schedule operations.
• Effectively and professionally communicate and engage with stakeholders at all levels, including executive and senior leadership teams.
• Make strategic, well planned and fact-based decisions underpressure.
• Execute adequateandappropriate response to OTPthreats.
• Operate various operationsandcommunication specific systems and associatedprocesses.
• Coordinate responses to medical/ other emergencies, operational issues, schedule disruptions and disruption recovery.
• Ensure the best commercial and operational results are achieved with a critical focus on safety and ultimate customer experience outcomes.

Please note: This is a 12-month maximum term contract

What you need to be successful:

• Be a self-starter.
• Understanding of centralised control systems.
• Demonstrated understanding of airline operations or similar operations control experience.
• Ability to work under pressure in an ever-changing environment.
• Comfortable and confident in a collaborative, fast paced team environment.
• Strong social skills encompassing the ability to manage relationships, communicate effectively, and inspire and influence others.
• Exceptional communication, problem solving and organisational skills.
• Meticulous attention to detail.
• Can work a 24/7 rotating shift roster (including early starts, late finishes, weekends, and public holidays)
• Legally able to live and work in Australia.

Whatyou'llget from us:

Our people make Virgin Australia what it is.They'rethe legends at Virgin HQ, the warm welcome at check in, the bright sparks who light up ouraircraftcabins, and the cheekygrinning faceshaving a ballon the tarmac. In other words, the living embodiment of Virgin's fun laid back, authentic spirit.

That'swhywe'recommitted to looking after you, with some of the best benefits and conditions in the industry – including (but not limited to):

• Heavily discounted air travel for you and your loved ones (including $1000 worth of travel credits per year)
• Generous annual leave allowance
• Opportunities for career progression
• Robust training
• Recognition program Virgin Flair program with ability to earn velocity points
• Family friendly polices

We are also committed to being a partner in your success. Whilst we are looking for independent learners and knowledge seekers, we will ensure you are delivered a robust training program, both in classroom and online to ensure you have the best start to your new career.

Equality rules

We're all individuals. We love that. That's why we encourage applications from Indigenous Australians, people with disability, those from diverse cultural backgrounds, our friends in the LGBTQI+ community, and anyone else who wants to join our family.