Admin / Receptionist

2 days ago

Melbourne, Victoria, Australia Buscojobs Full time

About the company

Government agency tasked with making life easier, accessible, and equitable for thousands of individuals and families across Australia. Currently seeking Admin / Receptionists to join their busy team for a 12-month temporary assignment.

About the role

As an Admin / Receptionist, you will provide counter/reception support for the local office, including handling enquiries at self-help kiosks and online support. Your key duties include:

  1. Managing and resolving matters by actioning planning tasks
  2. Resolving customer enquiries, providing information, and referring customers to appropriate government or community services
  3. Managing the team shared email inbox, appointments, and telephone enquiries
  4. Coordinating appointments using agency office facilities and ensuring accessibility for participants
  5. Undertaking research and investigation activities, and preparing associated reports and correspondence
  6. Performing data entry activities and ensuring follow-up is completed
  7. Receiving and recording complaints and other feedback

About you

To be successful in this role, you must have:

  • Previous experience in administration, reception, or a similar role
  • Intermediate to advanced proficiency in MS Office Suite
  • Excellent stakeholder management and customer service skills
  • Ability to handle multiple tasks with competing priorities
  • High attention to detail

Benefits

  • Casual 12-month temporary assignment
  • ASAP start date pending clearances
  • Full-time hours, Monday to Friday
  • $37.36 per hour + super
  • Sunshine VIC location
  • Successful candidates must hold Australian Citizenship and be willing to complete a federal police check

At Chandler Macleod, we are committed to fostering a diverse workforce where everyone is welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, women, people living with a disability, and the LGBTIQA+ community.

You can read more about our commitment to diversity and inclusion at

#J-18808-Ljbffr

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