Assistant Night Manager

Crystalbrook Kingsley has transformed Newcastle's former Council Administration Centre into a 130-room five-star hotel with a signature rooftop bar and restaurant, lobby bar and café along with two private meeting venues. With the City Hall Civic Theatre, Newcastle Art Gallery and War Memorial moments away, Kingsley is culturally connected, celebrating what has been and what is to come.

At Crystalbrook Collection, we do things differently. Guided by our mission to harness the spirit of wonder, we embrace responsible luxury with positivity, creativity, and fun, delivering locally unique hospitality experiences for our community. We\u2019re not just another hotel group — we\u2019re a bold, sustainably minded collection that puts people and place at the heart of everything we do. Our values are We are Customer Obsessed, We are Collaborators, and We are Courageous, and we\u2019re passionate about creating extraordinary guest experiences and shaping a new era of hospitality.

Efficiently auditing the current day trading transactions and ensure that they are properly balanced and posted whilst anticipating and exceeding guest needs immediately as they occur during the night shift. Accurately identify when discrepancies exist within the daily reports and assisting with the required system back-up and maintenance programs and procedures. Ensuring security is upheld throughout the hotel on a nightly basis, including security walks and scanning each checkpoint throughout the hotel.

Your many talents will include:

• A love of crunching numbers and an eye for detail
• Previous Hotel Front Office experience is desirable but not essential
• Knowledge of accounting principles
• A confidence to ensure security of the hotel overnight
• Respond to guest requests with speed and efficiency
• The ability to work with Opera and a general understanding of hotel operations
• A personality to rival any sunrise you will see
• You can balance the requirements of night shifts and are seeking regular shifts across a 7 day Roster

You will work with exceptional people in a supportive, diverse and passionate environment and this is a vital position within our team at Crystalbrook Kingsley. You will enjoy a flexible range of benefits that include:

• A market leading 50% F&B discount across all Venues
• $99 Room rates and a generous friends and family discount
• Lifestyle benefits including extra leave and earth advocacy days
• Green future - we are committed to enhanced sustainability practices
• Dedicated Internal Mobility Programme and reward scheme
• Online learning, career enhancement and development plans
• Personalised employee support network
• Regular service recognition and team events

Crystalbrook Collection is an award-winning hotel development and management company, proudly showcasing Australia's newest portfolio of distinctive upscale hotels, restaurants and bars where differences are applauded. In just seven years, we own and manage luxury hotel assets worth over AU$1 billion across NSW and QLD. Our growth trajectory continues with exciting plans for new hotels in Adelaide and Canberra during 2026 and continued ambitions for further expansion both domestically and internationally.

We are proud to foster a workplace that supports equality, inclusion and accessibility. We welcome applications from all genders, ages, backgrounds, cultures and religions. If you have a health condition or disability, please let us know early in the recruitment process so we can offer the appropriate support and ensure you can perform at your best during interviews.

As part of our recruitment and compliance process, we may request eligibility documents, police checks and employment references.