Customer Experience and Security Officer

1 week ago

Adelaide, South Australia SkyCity Full time
Customer Experience and Security Officer - (Customer Service Officer)

Join Our Team as a Customer Experience & Security Officer - The Face of Security and Service Excellence in Adelaide

Are you a people-person with a knack for staying cool under pressure? Do you love the idea of making a real impact on the safety and security of others while delivering top-notch customer service? If so, we've got the perfect role for you

What does the role look like?

As the Customer Experience & Security Officer, you'll be the friendly face and first point of contact for employees, customers, and visitors, ensuring every interaction is seamless and welcoming. You'll bring a fun and approachable vibe while delivering top-notch security services and maintaining a professional presence. With a keen eye for detail and a caring attitude, you'll help safeguard our people, customers, and assets. Teaming up with new Management and a supportive Security Team, you'll work collaboratively to keep operations smooth, secure, and even enjoyable for everyone around you

What you will look like?

We're on the hunt for someone who genuinely loves helping people and delivering amazing customer service—all while keeping things fun and friendly You've got sharp instincts, a great eye for detail, and a knack for staying one step ahead. Even in the busiest or most high-pressure situations, you bring a calm vibe that puts everyone at ease. With a strong work ethic and a team-player attitude, you're the kind of person who lifts others up and gets the job done with a smile.

While prior experience in security or customer service is a bonus, it's not essential—we're more than happy to provide training to the right candidate

Besides working with great people and getting firsthand experience of SkyCity's newest entertainment offerings, you will also be rewarded with a range of employee benefits including;

  • Be part of a supportive, dynamic team where every day brings something new.
  • The satisfaction of knowing your work makes a real difference to the people of Adelaide.
  • Free employee meals available at our employee restaurant
  • In-house dry-cleaning service, which is also available for personal use at a discounted rate.
  • Subsidised car parking and public transport tickets.
  • Discounts available across SkyCity Adelaide venues.
  • Discount health insurance, free flu vaccinations, skin checks and other health checks.
  • Employee reward and recognition programs.
  • Fantastic career and professional development opportunities.
  • Access to Employee Assistance Program (EAP)

Ready to step into a role where you'll be the cornerstone of safety, service and guest experience? We're looking for someone like YOU

Apply today and take the first step in an exciting career where no two days are ever the same. Your future in security and customer service starts here

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