Technical Account Manager

4 weeks ago

Sydney, New South Wales, Australia Buscojobs Full time

Join to apply for the Technical Account Manager role at MST Global.

3 weeks ago Be among the first 25 applicants.

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Introduction :

You'll move into a strategically important role working with our existing customers to ensure their needs are met as they transition into a digital mine. This position requires a focus on both internal and external customers.

We are committed to providing training on our MST Core products, which we have engineered and built in-house.

Description :

Typical daily tasks include :

  • Management of customer relationships, ensuring satisfaction of key stakeholders on site.
  • Transfer of knowledge to Field staff to ensure continuity of delivery.
  • Identify sales growth opportunities.
  • Development and management of territory and account sales plans to achieve company objectives.
  • Creation of quotes within the MST ERP system.
  • Follow through from quote to delivery, managing opportunity funnel.
  • Identify continual product improvement opportunities.
  • Maintain scheduled customer meetings for relationship and business opportunity development.

Everyone at MST is responsible for safety, and you will ensure a culture and practice of safety compliance is maintained on all worksites.

Skills and Experiences :

To be successful, you will demonstrate the following skills and attributes :

  • 5+ years' experience in a technical sales, account management, or similar role.
  • Technical/trade qualification in Electronics Engineering, Communications, or IT Solutions Architecture is highly regarded but not essential.
  • Experience in surface or underground mining and hazardous areas is desirable.
  • A sound understanding of the mining market and ecosystem.
  • Proficiency in computing programs such as Microsoft, Salesforce, BI tools.
  • Excellent understanding of human behavior and high emotional intelligence.
  • Ability to thrive under pressure.
  • Excellent time management skills.
  • A valid driver's license.
About us :

MST Global is an Australian-founded company operating globally across six continents, now part of the Komatsu Group. Our people are our greatest asset, contributing at all levels to empower safety and productivity solutions. Our core values include Safety First, Integrity Always, Customer Focused, People Imperative, Results Driven, and Innovation Essential.

We embrace our global teams and resources. No task is too small or goal too big if we work together. In return, we offer :

  • The support of a knowledgeable and enthusiastic team.
  • Access to our EAP service for wellbeing support.
  • Excellent remuneration and staff incentives.
  • Ongoing training and development.
  • The opportunity to grow within our company.
  • Recognition for your hard work.

You'll be part of a workplace where you feel like you belong. If you think you've got what it takes, we'd love to hear from you.

Additional Information :

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Sales and Business Development

Industries: Mining

Note: This job posting appears to be active based on the latest date; no explicit indication of expiration is present.

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