Team Member

3 weeks ago

Brisbane, Queensland, Australia Officeworks Full time
Overview

Officeworks Virginia store is hiring. We are seeking passionate casual team members to join us across a number of departments including replenishment, point of sale and customer service. Our team members are our customer service specialists. You will work together with the team to ensure great customer service is always delivered. You will provide expert advice to customers in the broad range of products and services and operate as a proud Officeworks brand ambassador. This role requires flexibility across a range of operating hours including weekday evenings and weekends. There are opportunities to work across various Officeworks locations and progress your career.

About Us

At Officeworks we make bigger things happen. Our customers, our team, and our community are our heart and soul. Fast paced. Innovative. Inspiring. With close to 10,000 team members and a national footprint of more than 173 retail stores Australia wide – we're focused on delivering a wide range, low price and great service. We're about inspiring new ideas and thinking outside the box. We're about kicking goals, having a laugh and pushing each other. We are about being rewarded and supported. We're about teaching a customer something new and supporting the community. We're about making a difference.

About You

You are a customer focused individual, who is passionate about service and customer experience. Alongside this:

  • You enjoy being around people and working in a team
  • You like being busy in a fast-paced environment
  • You enjoy taking responsibility and delivering on your commitments
  • You take pride in delivering a great customer experience
  • You're flexible with your availability, being able to work a variety of hours across weekdays and weekends to meet our customers' needs
Responsibilities
  • Provide expert advice to customers on a broad range of products and services
  • Deliver great customer service and act as a proud Officeworks brand ambassador
  • Operate across replenishment, point of sale and customer service as required
  • Collaborate with the team to ensure high standards of service and support
  • Be flexible across operating hours and locations as needed
Qualifications
  • Entry level position with responsibility to learn and grow within the role
Benefits
  • Flexible working arrangements to help balance your needs
  • Discounts across Officeworks, Geeks2U, Bunnings, Kmart, Target and Wesfarmers brands
  • Access to benefits program with exclusive discounts across entertainment, travel, lifestyle, and health
  • Growing Families Policy supports team members during family expansion
  • Commitment to safety, mental health and wellbeing with EAP and ongoing programs
  • Flexible Public Holidays Policy for those observing different cultural or religious holidays
  • Learning and development programs to support career growth
  • Opportunities for career progression across the Wesfarmers Group
Application Process

As part of the recruitment process, you will be required to complete an online assessment comprising game-based assessments and video interview questions. This will take approximately 20 minutes and needs to be completed within 48 hours of submitting your application. Once completed, you'll receive a personalised insight report.

Application Location

Brisbane, Queensland, Australia; Virginia, Queensland, Australia; other Officeworks locations may apply.

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