Communications & Marketing Coordinator

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Title: Communications & Marketing Coordinator

Details: Contract Position to Dec 2025

Hours: Negotiable

The organisation

Ronald McDonald House Charities North Australia (RMHC North Australia) is a vibrant, busy organisation with a mission to improve the health and well-being of seriously ill and/or injured children through practical care programs and provide support to high-risk expectant mothers and their families. Ronald McDonald House Charities North Australia is an independent, not-for-profit organisation, part of a global charity with a highly collaborative federated structure in Australia. Our services operate 365 days of the year.

The Role

We're looking for a creative and detail-driven Marketing & Communications Coordinator with a passion for storytelling that inspires action. Working closely with our Communications & Marketing Executive, you'll help us craft compelling content and deliver engaging campaigns that strengthen our fundraising and deepen supporter relationships across our 5 support programs.

From writing high-conversion fundraising emails and campaign pages to optimising family stories for SEO and building engaging supporter journeys — your words will help us reach more people and raise more support.

This is not just any role — it's for someone who wants to roll up their sleeves, write brilliant copy, publish beautiful content, and deliver exceptional digital experiences for a cause that matters.

Note** This is a newly created role, initially offered as a fixed-term contract, with the possibility of extension or transition to an ongoing position based on performance and organisational needs.

Key Responsibilities:

· Write and edit compelling, high-conversion copy for EDMs, social media, websites, and donor communications optimized for SEO and engagement

· Build, schedule, and manage integrated supporter journeys using Campaign Monitor, Funraisin, and WordPress

· Maintain and update web content with SEO best practices

· Ensure brand consistency and tone across all content

· Assist with media releases, newsletters, and internal communications

· Support CRM data entry, segmentation, and campaign tracking using Salesforce

· Collaborate with the team to develop content playbooks and improve workflows

Selection Criteria:

· Bachelor degree in marketing, public relations, journalism, or equivalent experience is highly regarded

· Proven experience crafting creative, persuasive copy that drives engagement and conversions

· Strong understanding of SEO principles and their application in digital content

· Graphic design or strong visual eye

· Experience with email marketing platforms (preferably Campaign Monitor), CMS (WordPress), and CRM systems (Salesforce)

· Keen attention to detail and commitment to quality

· Passion for storytelling with the ability to translate complex stories into clear, emotive content

· Collaborative spirit and a willingness to support a busy, mission-driven team

· Due to the nature of our team, the role may be required to support event delivery or chapter representation, and with prior notice, outside of usual work hours

· Ability to obtain a Working with Children Check and National Police Check

· Experience writing for SEO (desired)

· Experience writing for or supporting media outreach (desired)

· Exposure to marketing playbooks, internal toolkits or SOPs (desired)

If you're someone who's excited to make a difference and grow with an organisation that values heart, hard work, and humility, we'd love to hear from you.

Why Join RMHC North Australia?

Make a real impact on the lives of children and families in North Australia.

Be part of a supportive, inclusive, and passionate team.

Flexible working arrangements – we'll work with you

Great opportunity for growth and learning in a high-impact charity environment

Competitive salary with salary packaging of up to $15,900 p.a.

Wellbeing benefits including access to Fitness Passport and employee support programs

How to Apply
If you're a motivated, compassionate individual with a drive for supporting others and contributing to organisational success, we invite you to apply. To do so, please submit your resume and covering letter addressing the role's key selection criteria above to be considered,by 9am Monday, 4th August 2025through Seek online.

For further information, please visit our websitehttps://www.rmhcna.org.au/ or call the Townsville House for a confidential discussion with our Head of Fundraising on 07 4775 5600 .

This position will be filled as soon as a suitable candidate is sourced, which may be before the advertised closing date, so please don't delay in applying for the position

The safety of the children and families we support is paramount. Our recruitment and selection processes include National Criminal Checks and Working with Children Checks, to assess applicants' suitability to work with children and families.

RMHC values and promotes an inclusive workplace where everyone, from any background, can feel valued, be appreciated and do their best work. Everyone regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, or any other aspect that makes them unique can contribute to improving the health and wellbeing of children and their families. We encourage all suitable candidates to apply including First Nations Australians.

Salary match Number of applicants Skills match

Your application will include the following questions:Which of the following statements best describes your right to work in Australia? How many years' experience do you have as a Marketing and Communications Coordinator? How many years' experience do you have in a marketing role? How many years of graphic design experience do you have? Which of the following content management systems (CMS) do you have experience with? Do you have a current Working With Children (WWC) Check? Are you experienced with copy writing and content creation? What's your expected annual base salary?

WELCOME TO RONALD MCDONALD HOUSE CHARITIES

THE HOUSE THAT LOVE BUILT

Like most iconic success stories, Ronald McDonald House began as a little idea that simply refused to stop growing.

Imagine having to spend every night for months camped out in your child's hospital room, eating food from vending machines and all the while trying to stay positive and happy for the sake of your seriously ill youngster.

That was the case for American football hero Fred Hill, in 1974, when his three-year-old daughter Kim was diagnosed with leukaemia.

Source: This is an extract from the company's own website.

WELCOME TO RONALD MCDONALD HOUSE CHARITIES

THE HOUSE THAT LOVE BUILT

Like most iconic success stories, Ronald McDonald House began as a little idea that simply refused to stop growing.

Imagine having to spend every night for months camped out in your child's hospital room, eating food from vending machines and all the while trying to stay positive and happy for the sake of your seriously ill youngster.

That was the case for American football hero Fred Hill, in 1974, when his three-year-old daughter Kim was diagnosed with leukaemia.

Source: This is an extract from the company's own website.

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What can I earn as a Marketing and Communications Coordinator