Current jobs related to Customer Experience Specialist - Sydney, New South Wales - Updoctor

  • Customer Experience Specialist

    1 day ago

    Sydney, New South Wales, Australia beBee Careers Full time

    Unlock Your Potential as a Customer Experience Specialist">We are seeking an ambitious and enthusiastic individual to join our team as a Customer Experience Specialist.">This is an exciting opportunity to work in a dynamic environment where you will have the chance to develop your skills and knowledge, and make a real difference in the lives of our...

  • Customer Experience Specialist

    20 hours ago

    Sydney, New South Wales, Australia beBee Careers Full time

    Customer Experience SpecialistWe are seeking a Customer Experience Specialist to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer experiences throughout the purchasing journey of new homes.About the OpportunityThe Customer Experience Specialist role involves working closely with customers to...

  • Customer Experience Specialist

    2 weeks ago

    Sydney, New South Wales, Australia beBee Careers Full time

    **Customer Experience Specialist**We are seeking a Customer Experience Specialist to join our team. As an Active Stylist, you will be responsible for delivering exceptional customer experiences and promoting our products.Deliver outstanding customer service and showcase our products.Promote the brand and product as a game-changer in the market.Work...

  • Customer Experience Specialist

    6 days ago

    Sydney, New South Wales, Australia beBee Careers Full time

    Customer Experience Specialist">We are looking for a skilled and enthusiastic customer experience specialist to join our team. As a customer experience specialist, you will play a vital role in delivering exceptional service and support to our residents and visitors.">Key Responsibilities:">To deliver exceptional customer service and support to our residents...

  • Customer Experience Specialist

    3 days ago

    Sydney, New South Wales, Australia beBee Careers Full time

    Customer Experience SpecialistWe are looking for an experienced Customer Experience Specialist to join our team. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences that meet and exceed client expectations.Main responsibilities include:Managing the order-to-delivery process, including invoicing and...

  • Customer Experience Specialist

    6 days ago

    Sydney, New South Wales, Australia beBee Careers Full time

    Customer Experience SpecialistWe're looking for a Customer Experience Specialist to join our team and help us deliver exceptional customer experiences. As a specialist, you'll be responsible for providing personalized support to our guests, ensuring their needs are met and exceeded.The ideal candidate will possess excellent communication skills, be able to...

  • Customer Experience Specialist

    2 weeks ago

    Sydney, New South Wales, Australia WOW Recruitment Full time

    Customer Experience Specialist   Salary of $65k per year + Super. Join an ASX listed and fast-growing Fin Tech company with offices in Sydney CBD. Fully office-based role in a convenient CBD location with easy access to public transportation. Our client is a well-established tech innovator and a market leader in B2 B solutions.The Customer Experience...

  • Customer Experience Specialist

    1 day ago

    Sydney, New South Wales, Australia beBee Careers Full time

    Customer Service Specialist RoleThis role focuses on delivering exceptional service to customers, ensuring they are consistently surprised and delighted with every interaction.We provide both inbound customer service and outbound engagement roles, prioritizing customer loyalty. We seek full-time specialists to support our team as the business grows.Main...

  • Customer Experience Specialist

    2 weeks ago

    Sydney, New South Wales, Australia beBee Careers Full time

    Account Management SpecialistThis role is focused on building and maintaining strong relationships with customers to drive business growth and customer satisfaction.As an Account Management Specialist, you will be responsible for analyzing account performance and developing strategies to improve customer retention and engagement.You will work closely with...

  • Customer Experience Specialist

    7 hours ago

    Sydney, New South Wales, Australia beBee Careers Full time

    Customer Experience SpecialistWe are seeking an experienced professional to join our Penrith team as a Customer Experience Specialist. This role is ideal for someone with a passion for delivering exceptional customer service and building strong relationships.This is a key position that involves helping customers navigate the sales process, explaining product...

Customer Experience Specialist

1 month ago

Sydney, New South Wales, Australia Updoctor Full time

Join to apply for the Customer Experience Specialist role at Updoc

Join to apply for the Customer Experience Specialist role at Updoc

Direct message the job poster from Updoc

Head of Creative, Communications, & Partnerships @ Updoc

Hey, I'm Greg, Head of Operations here at Updoc.

I've been building tech and operations for over a decade, and let me tell you—there's nothing quite like working on something that genuinely changes lives. At Updoc, we're shaping the future of healthcare and we're looking for a customer experience specialist to join our team and help us build operations and technology that connects patients, doctors, medical professionals, and pharmacies across the country.

Now, this isn't your average healthcare gig. We're scrappy, curious, and unapologetically nerdy. Our team comes from some of the best global tech companies—think Canva, Uber, Amazon—but we don't have room for egos here. We thrive on collaboration, coffee-fuelled debates about healthcare service delivery, behavioural science and the latest technology.

What You'll Be Doing

  • Become the voice of the company as you build, motivate and work with a team of healthtech specialists
  • Interacting with customers and external stakeholders daily to ensure they have a great experience, and implement business process engineering
  • Build customer and external stakeholder support processes that can scale to 10x volume and ensure every doctor receives exceptional service
  • Own projects from start to finish. If it breaks, we fix it together (but don't worry, we've got great monitoring

About You

  • You love solving people and process challenges as much as technical problems
  • Some professional experience whether, that's internships or working on a project of your own

There's a reason why we were awarded the Best Place to Work in Australia by the AFR:

  • The team: We hire the best and brightest people and give you the autonomy to be innovative. This works well because we ensure psychological safety
  • Psychological safety: You'llfeel safe to share your ideas and feedback openly to all areas of the business
  • Updocversity: Within our people function we have Updocversity where we operate as an educational institution where you can pick up new skills through structured programs
  • Office wellness: Benefits including unlimited medical consultations and team building reflection offsites
  • Diversity: 75% per cent of the team are culturally and linguistically diverse
  • Daily lunches: We have a private chef that cooks healthy and delicious lunch for the team daily

How to Apply

  • Skip the cover letter — we'll just ask a few short questions to understand your background and get your take on healthcare in Australia. We can't wait to hear from you.

Ready to build the future of healthcare? Need to learn more about the role? Send me a message with your answer to "What's Updoc?" and we'll go from there.

Hear from a Customer Experience Specialist, Stefi, who recently took a trip over to the US

https://www.linkedin.com/posts/stefistan_i-stayed-in-the-tenderloin-for-4-weeks-and-activity-7302206108725653505-ubxQ

Hear from an Associate Product Manager, Darcy, who recently took a trip over to Tanzania

Seniority level
  • Seniority levelAssociate
Employment type
  • Employment typeFull-time
Job function
  • Job functionResearch, Analyst, and Information Technology
  • IndustriesSoftware Development

Referrals increase your chances of interviewing at Updoc by 2x

Get notified about new Customer Experience Specialist jobs in Sydney, New South Wales, Australia.

Sydney, New South Wales, Australia 4 weeks ago

Artarmon, New South Wales, Australia 2 weeks ago

Sydney, New South Wales, Australia 2 days ago

St Leonards, New South Wales, Australia 2 weeks ago

Sydney, New South Wales, Australia 6 days ago

Customer Experience Specialist - Retail (@ Koala)

Sydney, New South Wales, Australia 6 days ago

Sydney, New South Wales, Australia 6 days ago

Retail Customer Experience Specialist - Part time (@ Koala)

Sydney, New South Wales, Australia 6 days ago

Customer Application Specialist (6 Month Contract)

Sydney, New South Wales, Australia 4 days ago

Sydney, New South Wales, Australia 2 weeks ago

Sydney, New South Wales, Australia 2 weeks ago

CUSTOMER SERVICE SPECIALIST WITH 3+ YEARS STORE MANAGER, IT, RETAIL OR HOSPO.

Bankstown, New South Wales, Australia 2 months ago

Sydney, New South Wales, Australia 2 weeks ago

Surry Hills, New South Wales, Australia A$75,000.00-A$90,000.00 4 weeks ago

Sydney, New South Wales, Australia 2 weeks ago

Sydney, New South Wales, Australia 2 weeks ago

Quality Assurance Specialist - Customer Service and Solutions

Parramatta, New South Wales, Australia 2 weeks ago

Sydney, New South Wales, Australia A$75,000.00-A$80,000.00 2 weeks ago

Sydney, New South Wales, Australia A$110,000.00-A$160,000.00 3 weeks ago

Senior Coordinator Business Operations - Building

Parramatta, New South Wales, Australia A$125,693.00-A$138,510.00 6 days ago

Macquarie Park, New South Wales, Australia 2 weeks ago

Sydney, New South Wales, Australia 2 weeks ago

St Leonards, New South Wales, Australia 2 weeks ago

2026 Graduate Brand Analyst, Amazon Vendor ServicesExpression of Interest to become a #PetSurePerson (Australia)

Chatswood, New South Wales, Australia 1 week ago

Sydney, New South Wales, Australia 2 weeks ago

Sydney, New South Wales, Australia 5 days ago

Sydney, New South Wales, Australia 2 weeks ago

Bondi Beach, New South Wales, Australia 1 month ago

Sydney, New South Wales, Australia 2 weeks ago

Sr Manager, Expert Services (Core Business Workflows)

Millers Point, New South Wales, Australia 4 days ago

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr