Thredbo MTB Retail

Our MTB team is looking for a Retail and Rental Lead hand who is passionate about the industry, drive sales and create an engaging workspace for our retail and rental team members. The MTB Retail and Rental Lead Hand will be responsible for assisting with the daily operation of the MTB Retail store encompassing retail sales, customer service, and rental fit-out. Working with the MTB Retail & Rental Supervisor, your aim will be to facilitate the effective and safe operation of MTB Retail & Rental and be a primary contact whilst on shift.

About Our Team
Thredbo offers diverse roles with growth opportunities, as part of EVT, a leading experience company in Australia and New Zealand. A career at Thredbo could open doors across EVT's Entertainment, Ventures, and Travel sectors. As market-leading experience creators, we bring to life some of the best-known brands and properties in entertainment, ventures, and travel. Our portfolio includes over 140 entertainment experiences like Event Cinemas and Moonlight Cinemas, 150 award-winning restaurants and bars, and 80+ hotels, including QT, Rydges, Atura, LyLo, Independent Collection by EVT and Thredbo. Our ventures include a ~$2.3B property portfolio and hotel management, just to name a few.

Working at Thredbo provides access to outdoor adventures like skiing, hiking, and mountain biking, while living in the Snowy Mountains fosters a close-knit community of outdoor enthusiasts. Our inclusive and dynamic team ensures you'll find a supportive environment where you belong.

• IN RESORT DISCOUNTS: Staff pass to access the mountain, discounts across various retail, food & beverage outlets, 50% off bring a friend vouchers, Snowsports/mountain biking lessons, backcountry deals & seasonal rental packages
• WELLNESS: Access to Thredbo Leisure Centre, gym, pool, tennis court, golf course & Employee Assistance Program
• EVENTS: Summer music series, staff parties, BBQs & more
• TRANSPORT: $10 weekly deduction to help you get to work
• STAFF ACCOMODATION: Affordable accommodation provided for the right candidate

About the Role

• Assist with the daily operations of the MTB retail shop ensuring all guests and team member experiences within your area are the best they can be.
• Work with the MTB Retail & rental Supervisor in the processing of retail and rental stock accurately. Check on the flow of goods from the storerooms to the sales floor and merchandise replenishment across all locations. Maintaining well presented & functional store/storage areas.
• Maintain knowledge of new products and research on trends, customer needs & propose innovative ideas.
• Assign MTB retail and rental assistants to tasks & activities ensuring all jobs are handled in a timely manner

About You

• Proficient in the use of POS systems, inventory software, etc
• 2 yrs + Experience in MTB retail or wholesale sales
• Experience in tourism with strong customer service skills

Thredbo's Sustainability Commitment
Thredbo is dedicated to preserving the alpine environment through various environmental initiatives. As the first Australian snow resort to be certified as a Gold EarthCheck Sustainable Destination for four years running, Thredbo leads the way in sustainable tourism. EarthCheck is a global leader in environmental certification for travel and tourism, and Thredbo's recognition underscores its commitment to a sustainable future.

Further Information
Applications are being assessed as they are received so we recommend applying as quickly as possible to avoid missing out.
All applications must have valid working rights or be able to obtain their own visa to work in Australia.
This role also requires you to hold or be able to obtain a valid NSW Working with Children Check (WWCC).

At Thredbo, 'Everyone Belongs' encapsulates our commitment to an inclusive culture where diversity is celebrated, and everyone can thrive. We actively embrace the rich contributions of the LGBTQIA+ community, carers, First Peoples, and more. We strive to create a workplace where all Daymakers can be their most authentic selves.