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Customer Relations Officer

1 month ago

Perth, Western Australia Michael Page Australia Full time
  • Flexible between Part-Time & Full-Time Hours
  • Attractive Hourly Rate

About Our Client

Our client is a well-established public sector organisation. Known for their commitment to community and excellent working conditions, this large organisation is an outstanding place to further your career in the Secretarial & Business Support department.

Job Description

  • Efficiently respond to customer enquiries, ensuring high levels of customer satisfaction
  • Coordinate and manage customer feedback
  • Collaborate with various departments to resolve customer issues
  • Maintain an updated knowledge of company policies and procedures
  • Prepare detailed reports on customer interactions for management review
  • Provide support to the Secretarial & Business Support department as required
  • Attend team meetings and contribute to strategy discussions
  • Ensure all responsibilities are carried out in accordance with the public sector's standards and regulations

The Successful Applicant

A successful Customer Relations Officer should have:

  • Relevant educational qualifications
  • Prior experience in a customer relations role
  • Exceptional communication and interpersonal skills
  • Proficiency in Microsoft Office Suite and CRM systems
  • A passion for delivering excellent customer service
  • Ability to work effectively in a fast-paced environment

What's on Offer

  • A competitive salary range between $32 - $37 AUD per hour
  • An inclusive and friendly company culture
  • Opportunity to work in the easily accessible office
  • Experience working in the public sector industry
  • Chance to contribute to the Secretarial & Business Support department
If you believe you're the perfect fit for this Customer Relations Officer role, don't hesitate - apply today This is your chance to make a real difference in a public sector organisation that truly values its employees.
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