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Client Relations Coordinator

3 weeks ago

Perth, Western Australia beBee Careers Full time

We are seeking an experienced Client Relations Agent to join our team.

Job Description

This role is a combination of practice administration and client relations, requiring strong communication skills and the ability to work closely with therapy staff. The ideal candidate will be responsible for managing administrative tasks, assisting therapists with client relationships, and providing excellent customer service.

Key Responsibilities:
  • Assist with key stakeholders, client queries, and intake processes
  • Work closely with therapy staff to ensure optimal service delivery and management of administrative tasks
  • Provide exceptional customer service and support to clients and stakeholders
Required Skills and Qualifications:

To be successful in this role, you will need to have:

  • Experience in administration (desirable)
  • Working with Children Check (WWCC or Blue Card)
  • NDIS Worker Screening Check
  • Evidence of COVID-19 vaccination (or valid exemption)
  • Police Check & International Police Check (only applicable to individuals who have lived overseas)
  • High IT literacy with experience in Microsoft Office 365
Benefits:

We offer a range of benefits to our employees, including:

  • EAP (Employee Assistance Program)
  • Clearly defined career progression opportunities
  • Necessary hardware and tools
  • Annual leave loading included
  • Opportunity to learn and be supported by a large Administration Team as well as a multidisciplinary team
  • Guest speaker events covering interesting and relevant topics
  • Social events, including team building and well-being activities
  • Opportunities to relocate to almost anywhere in Australia
  • Unlimited drinks and snacks at all offices
  • Discounted health insurance options

We value hardworking and professional individuals who possess excellent communication skills, a strong work ethic, and a proactive approach to work.