Application Support and DevOps Engineer

Join to apply for the Application Support and DevOps Engineer role at Novatti Group (ASX: NOV)

Join to apply for the Application Support and DevOps Engineer role at Novatti Group (ASX: NOV)

This range is provided by Novatti Group (ASX: NOV). Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

A$100,000.00/yr - A$120,000.00/yr

Direct message the job poster from Novatti Group (ASX: NOV)

Business Support & Strategy | Where People, Process & Purpose Align

Navigating the Future of Payments with Novatti

At Novatti Group, we help our customers navigate the dynamic world of fintech by empowering them to launch, advance and create seamless experiences with faster, more secure payments. We are a single destination for all things payments, supporting businesses as they move money across borders, accept payments in-store and online, issue prepaid Visa cards, automate billing and more.

Our customers choose Novatti for trusted, end-to-end solutions backed by local experts, multilingual support and partnerships with global innovators including Visa, Apple Pay and Google Pay. Wherever you are on your payments journey, Novatti helps you move forward with confidence while keeping your eyes on the horizon.

What it means to work with us

At Novatti, we're here to make money move instantly and securely. We're proudly Australian with a global mindset, and we care just as much about how we work as what we deliver. We're a team of doers, problem solvers and big thinkers who back each other and our mission.

You'll find us collaborating, testing, learning (and laughing) as we help shape the future of payments. If you're looking for a place where your ideas count and your work has real impact, you've found your destination

What will you be doing?

The Application Support and DevOps Engineer supports the stability, performance, and scalability of Novatti's applications and supporting infrastructure. The role delivers technical support, automation, and operational excellence across production systems to enable seamless and reliable services for customers. By combining advanced troubleshooting with strong DevOps practices, it ensures systems are optimised, secure, and efficiently maintained. Working with development, infrastructure, and operations teams, the position resolves complex issues, automates workflows, and enhances system integrations. It leverages Linux administration, scripting, automation platforms, and AWS cloud services to improve processes, increase reliability, and support the continuous delivery of high-quality solutions that meet regulatory and business requirements.

Importantly, in this role, you will:

• Act as a key escalation point for technical application issues, providing expert-level troubleshooting, root cause analysis, and timely resolution for production systems.
• Proactively monitor application health, performance, and availability, taking corrective actions before users are impacted.
• Develop, enhance, and maintain automation scripts in Python, bash and other scripting languages to streamline operational workflows and reduce manual effort.
• Design, build, and manage workflow automation and system integrations using platforms such as Workato, Zapier, or equivalent tools.
• Administer and maintain Linux-based systems, ensuring system stability, security, and optimal performance.
• Perform detailed log analysis, system diagnostics, and error tracing to identify patterns, prevent recurrence, and implement permanent fixes.
• Maintain and manage code repositories using Git, enforcing best practices in version control and supporting continuous integration and deployment (CI/CD) processes.
• Deploy, monitor, and manage applications and services in AWS environments, leveraging cloud-native tools for scalability, resilience, and cost optimization.
• Document technical solutions, operational procedures, and troubleshooting guides to support team knowledge sharing and improve support efficiency.
• Participate in incident response and post-incident reviews, driving improvements in system reliability and operational processes.
• Contribute to ongoing process improvements, system enhancements, and automation initiatives aligned with DevOps best practices.
• Participate in an on-call rotation, responding to high-priority incidents outside of standard business hours to ensure system availability.

What makes you a great candidate

Things move fast, so we're after self-starters who aren't afraid to dive in and make things happen. To help you thrive in this role, here are some key things we're looking for:

• Proven application support, troubleshooting, and problem-solving skills.
• Proficient in Perl, Python, and other scripting languages.
• Experience with automation platforms (Workato, Zapier, or similar).
• Strong Linux system administration and log analysis expertise.
• Skilled in Git version control and CI/CD practices.
• Hands-on experience with AWS cloud services and infrastructure.
• Knowledge of databases and SQL.
• Strong analytical skills with high attention to detail.
• Excellent technical documentation and collaboration abilities.

What it means to be part of the journey

• Always learning, always growing – From on-the-job experiences to formal training, we make sure you've got the tools, support and opportunities to keep building your skills and growing your career.
• Work-life that actually works – Enjoy a flexible, hybrid setup with time in the office and the freedom to work remotely.
• A team that has your back – Collaborate with talented, passionate people who genuinely care about what they do (and each other).

We're proud to be an equal opportunity employer that celebrates diversity loudly and with heart. We welcome applicants from all walks of life and encourage you to bring your full, authentic self to the table. If you've got the skills and the passion, we want to hear from you

Ready to apply?

Send us your CV and a cover letter (we promise we actually read them). Make sure to include #paymentspartner at the top of your cover letter so we know you're detail-oriented and read the full job ad. We'll be in touch soon.

Seniority level

• Seniority levelAssociate

Employment type

• Employment typeFull-time

Job function

• Job functionOther and Information Technology
• IndustriesFinancial Services and Banking

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