Area Operations Manager

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We are seeking a proactive and dynamic Area Operations Manager who can take ownership of their portfolio. You will be the go-to person for your area and drive a positive culture within your territory.

About Us

Zambrero is on a mission to make a difference, a big difference. Not only do we serve fresh, healthy Mexican food, but we are also doing our part to end world hunger through our Plate 4 Plate Program. With every burrito or bowl purchased, a meal is donated to someone in need. Since inception, with the help of our customers, we have donated over 80 million meals to those in need.

What you'll do

Reporting to the State Operations Manager, the Area Manager will be a trusted coach and consultant for our franchise network in QLD (SEQ region), with a large focus on guiding and supporting our franchise partners.

Some of your key responsibilities are:

• Drive the operational compliance and growth of our restaurants.
• Assist with the growth of our customer base, restaurant sales, and profitability.
• Manage new restaurant openings in your area.
• Proactive leadership, training, coaching, and development of our Franchise Partners and their teams.
• Continuously review, monitor, and improve operations of our restaurants, ensuring consistency and a customer-first culture.
• Build network capabilities by ensuring restaurants are set up for success through reporting, analysis, training, and the implementation of processes and procedures in line with Zambrero standards.
• Cultivate and build relationships within the network to foster a culture of transparency and cohesiveness.

What we offer

Access to our Perks and Benefits program, Zam Perks which includes discounts from over 400 retailers Australia-wide, such as Coles, JB Hi-Fi, The Iconic, Myer, and more

Access workout videos, recipes, financial tips, and more to support your wellbeing.

Grow your career with us.

Join a fun and dynamic team.

Tools of the trade including phone, laptop, and car allowance.

About you

• At least 3 years of experience in a similar role.
• Familiarity with food safety and workplace health standards applicable to hospitality or quick-service environments.
• Multi-site management experience in QSR or hospitality is highly desirable.
• Excellent interpersonal skills and adaptability to different situations and styles.
• Able to build credible relationships at all levels.
• Commercially aware, calm under pressure, and objective.
• High accuracy and attention to detail in all activities.
• Share our humanitarian values and be passionate about making a difference in the world.

Don't meet every requirement? Please still consider applying If you're excited about this role but your past experience doesn't align perfectly with every requirement or qualification, we encourage you to apply anyway. You might be just the right candidate for this role, or others we have open/in the works

Salary match | Number of applicants | Skills match

Your application will include the following questions:

• Which of the following statements best describes your right to work in Australia?
• How many years' experience do you have as an Area Operations Manager?
• What's your expected annual base salary?
• Do you have a current Australian driver's license?
• How much notice are you required to give your current employer?
• Do you own or have regular access to a car?

Zambrero is Australia's largest Mexican restaurant franchise. We serve healthy, Mexican-inspired food that also helps stop world hunger. Every burrito or bowl purchased means a meal donated to someone in need with Plate 4 Plate. Since 2005, we have donated over 84 million meals worldwide.

Zambrero has over 300 restaurants globally, including in Australia, New Zealand, Ireland, the UK, and North America.

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