Student Support Officer

4 weeks ago

Sydney, New South Wales, Australia Britts Imperial University College Full time
About The Organisation

Nortwest College was founded in 2007 and has had thousands of students graduate over the last 15 years. With more than 15 nationally recognised programs in domains such as Business, IT, Cyber Security, Telecommunications, Hospitality, Carpentry, Tiling, Painting, Building & Construction, and Project Management, Nortwest Education has 7 training facilities across Sydney and Adelaide. Nortwest is looking for dynamic professionals eager to be part of a growing organisation.

We are currently seeking a Student Support Officer to join our team, focusing on various aspects of RTO-related administration and Student Support.

The Role Will Include
  • General RTO office administration
  • Completing enrolments, including eligibility checks and required documentation
  • Preparing CoE Letters on PRISM and managing student data on Axcelerate
  • Data entry
  • Contributing to the compliant administration of state funding contracts and VET Student loans
  • Ensuring accuracy and integrity of client/student data and records
  • Assisting in the ongoing development and maintenance of the Student Management System
  • Monitoring the RTO's compliance
  • Developing, reviewing, and maintaining relevant policies and procedures
  • Participating in all internal and external audits
To Be Successful In This Role You Must Have
  • A keen eye for detail and accuracy
  • Strong interpersonal and relationship-building skills with internal and external stakeholders
  • Excellent communication skills
  • Problem-solving skills
  • Experience in the Vocational Education and Training (VET) sector (desirable)
  • A valid Working with Children's Check or successful application upon commencement
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