Group Service Delivery Manager

2 days ago

Adelaide, South Australia Detmold Group Full time
Overview

Join to apply for the Group Service Delivery Manager role at Detmold Group. Though based in Australia, this is a truly global role—you'll lead service delivery across Australia, Singapore, Indonesia, China, and other regions, managing a diverse team and driving continuous improvement in service quality, cybersecurity, and ICT operational efficiency.

Responsibilities
  • Lead and drive consistent IT service delivery across the Group, ensuring alignment with SLAs and business objectives.
  • Manage and mentor a geographically dispersed team of direct and indirect reports.
  • Drive service performance through KPIs, issue resolution, and process optimisation.
  • Champion cybersecurity strategy and ensure the protection of technology assets.
  • Build strong relationships with internal stakeholders and external partners.
  • Contribute to the ICT strategy and Transformation roadmap, aligning technology with business goals.
About You

You're a seasoned IT leader with a global mindset, known for your ability to lead remote teams, manage change, and deliver results in complex environments.

Essential Qualifications & Experience
  • Tertiary and/or postgraduate qualifications in Information Technology.
  • Certified ITIL practitioner.
  • Minimum 5 years in ICT leadership across multiple regions.
  • Proven experience in cybersecurity strategy and IT infrastructure.
  • Strong communication, stakeholder engagement, and decision-making skills.
  • Demonstrated success in leading high-performing, remote teams.
Desirable
  • Formal Project Management certification.
  • Experience in cloud hosting, server technologies, and network systems.
Why Join Us?

This is a unique opportunity to shape the future of IT service delivery across a dynamic and growing organisation. You'll work with passionate professionals, cutting-edge technologies, and have full budgetary responsibility to drive meaningful change.

About Us

The Detmold Group is a family-owned and operated global business, partnering with some of the world's largest and most iconic food and retail brands to create world-class packaging for a better tomorrow. Our focus is on making a positive impact for our people, partners and the planet while keeping customers at the core of what we do. We are dedicated to improving quality, service, and efficiency to enhance the way the world experiences packaging. Employee safety is our priority, and we want our people to be 100% SAFE and WELL.

EEO/Contact

We're proud to be a 2023 Circle Back Initiative Employer – we commit to responding to every applicant.

Confidential questions? Reach out to Jennifer Pryor, Talent Acquisition Partner at


#J-18808-Ljbffr

  • Group Service Delivery Manager

    2 days ago

    Adelaide, South Australia Detmold Group Full time

    OverviewJoin to apply for the Group Service Delivery Manager role at Detmold Group. Though based in Australia, this is a truly global role—you'll lead service delivery across Australia, Singapore, Indonesia, China, and other regions, managing a diverse team and driving continuous improvement in service quality, cybersecurity, and ICT operational...

  • Service Delivery Manager

    3 hours ago

    Adelaide, South Australia at Full time

    Add expected salary to your profile for insightsAbout the OpportunityJob Type: PermanentApplication Deadline: 30 September 2025 Title Service Delivery ManagerDepartment Enterprise Infrastructure ServicesLocation TBCReports To TBDLevel 6We're proud to have been helping our clients build better financial futures for over 50 years. How have we achieved...

  • Service Delivery Manager

    1 day ago

    Adelaide, South Australia at Full time

    Add expected salary to your profile for insightsAbout the OpportunityJob Type: PermanentApplication Deadline: 30 September 2025Title Service Delivery ManagerDepartment Enterprise Infrastructure ServicesLocation TBCReports To TBDLevel 6We're proud to have been helping our clients build better financial futures for over 50 years. How have we achieved this? By...

  • Group Tax Manager

    2 days ago

    Adelaide, South Australia Reo Group Full time

    Reo Group Adelaide, South Australia, AustraliaGroup Tax ManagerReo Group Adelaide, South Australia, Australia1 day ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Direct message the job poster from Reo GroupDirector - Finance & Accounting, Human Resources & Business Support | MAHRI | Linking Great People to...

  • Group Compliance Manager

    4 weeks ago

    Adelaide, South Australia Gauvin Group Full time

    Join to apply for the Group Compliance Manager role at Gauvin Group2 days ago Be among the first 25 applicantsJoin to apply for the Group Compliance Manager role at Gauvin GroupGet AI-powered advice on this job and more exclusive features.Direct message the job poster from Gauvin GroupHR Leader | Talent Management | Organisational Development | Strategic HR...

  • Group Compliance Manager

    4 weeks ago

    Adelaide, South Australia Gauvin Group Full time

    Join to apply for the Group Compliance Manager role at Gauvin Group2 days ago Be among the first 25 applicantsJoin to apply for the Group Compliance Manager role at Gauvin GroupGet AI-powered advice on this job and more exclusive features.Direct message the job poster from Gauvin GroupHR Leader | Talent Management | Organisational Development | Strategic HR...

  • Service delivery manager

    4 weeks ago

    Adelaide, South Australia Technado Pty Ltd Full time

    Add expected salary to your profile for insightsTechnado Pty Ltd is seeking an experienced Service Delivery Manager to join our team in our Brisbane office. In this full-time, permanent role, you will be responsible for overseeing the efficient and effective delivery of our technology services to our valued clients.What you'll be doingManage and coordinate...

  • Group Accountant

    2 days ago

    Adelaide, South Australia LCS Group Full time

    OverviewJoin to apply for the Group Accountant role at LCS GroupDue to a retirement, we're now looking for a hands-on, detail-oriented Group Accountant to join our team and continue to drive the strong financial performance and control across the LCS Group.ResponsibilitiesPrepare accurate monthly and year-end financial reports for all group entities and...

  • Service Delivery Manager

    2 weeks ago

    Adelaide, South Australia Brennan Full time

    Brennan Adelaide, South Australia, Australia Join or sign in to find your next job Join to apply for the Service Delivery Manager role at Brennan Brennan Adelaide, South Australia, Australia2 days ago Be among the first 25 applicants Join to apply for the Service Delivery Manager role at Brennan Brennan.Where true performance thrives.At Brennan, we believe...

  • Service Delivery Manager

    6 days ago

    Adelaide, South Australia beBeeMaintenance Full time $120,000 - $150,000

    The Technical Supervisor role is a vital component of our maintenance operations, overseeing the delivery of services and ensuring strong safety performance across multiple sites.Key Responsibilities:Manage day-to-day service delivery and guarantee robust safety practices.Drive compliance with workplace health and safety standards across all activities.Lead...