Retail: Customer Service

2 weeks ago

Rockhampton, Queensland, Australia Telstra Full time
Overview

Our purpose is to build a connected future so everyone can thrive. Working in Telstra Retail Stores is not 'just a job', it's an opportunity for tech-curious problem solvers to build a meaningful career within an iconic Aussie brand. The role is to help customers connect faster, better, smarter.

Every day is an opportunity to showcase your X-factor. You will be continually trained on the latest cutting-edge tech and gadgets. Your knowledge, progressive sales approach and consultative service will empower you to support and provide solutions for our customers.

Benefits
  • 30% off Telstra services
  • Exclusive discounts and offers across 240 brands and partners
  • A flexible, inclusive approach to parental leave - do it your way
  • Unlimited access to 17000 learning programs - something for everyone
  • Monthly performance rewards and recognition programs
Hiring details
  • Locations: we are currently hiring across ROCKHAMPTON
  • Multiple Part-Time and Full-Time roles available
Is it you we're looking for?

We are looking for talent to join our team in-store. A Telstra Retail Consultant is a multi-faceted role, and it suits people with these attributes and skills:

  • The ability to easily build a connection with a variety of new and existing customers
  • An appetite to quickly develop customised solutions for customers
  • A drive to reach (and exceed) sales targets and KPIs
  • The hunger to learn and grow within the role (and beyond)
  • A positive and resilient approach to customer service within a busy environment
  • Experience in a customer-facing role
Application

Hit Apply now After you've submitted your application, our next step is an assessment supported by our partner, Hire Vue. Please keep an eye out for their email to move things along.

We are committed to a welcoming and inclusive community where everyone is respected, valued, and celebrated. We actively seek individuals from diverse backgrounds, ethnicities, genders, and abilities because diversity strengthens our team and our work. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace where everyone is safe and can thrive. We work flexibly at Telstra; talk to us about what flexibility means to you. When you apply, you can share your pronouns and/or any reasonable adjustments needed to participate equitably during the recruitment process.


#J-18808-Ljbffr

  • Retail: Customer Service

    1 week ago

    Rockhampton, Queensland, Australia Telstra Full time

    Employment TypePermanentClosing Date12 Oct 2025 11:59pmJob TitleTelstra Retail: Customer Service & Sales ConsultantJob SummaryAs a Retail Sales Consultant, you are passionate about delighting Telstra's customers through outstanding customer service.You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach...

  • Retail: Customer Service

    1 week ago

    Rockhampton, Queensland, Australia Telstra Full time

    Employment TypePermanentClosing Date5 Oct 2025 11:59pmJob TitleTelstra Retail: Customer Service & Sales ConsultantJob SummaryAs a Retail Sales Consultant, you are passionate about delighting Telstra's customers through outstanding customer service.You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach...

  • Retail: Customer Service

    2 weeks ago

    Rockhampton, Queensland, Australia Telstra Full time

    OverviewOur purpose is to build a connected future so everyone can thrive. Working in Telstra Retail Stores is not 'just a job', it's an opportunity for tech-curious problem solvers to build a meaningful career within an iconic Aussie brand. The role is to help customers connect faster, better, smarter.Every day is an opportunity to showcase your X-factor....

  • Retail: Customer Service

    7 days ago

    Rockhampton, Queensland, Australia Telstra Full time

    OverviewOur purpose is to build a connected future so everyone can thrive.Working in Telstra Retail Stores is not 'just a job', it's an opportunity for tech-curious problem solvers to build a meaningful career within an iconic Aussie brand.The role is to help customers connect faster, better, smarter.Every day is an opportunity to showcase your X-factor.You...

  • Retail: Casual Customer Service

    1 week ago

    Rockhampton, Queensland, Australia Telstra Full time

    Telstra Rockhampton, Queensland, AustraliaOverviewJoin to apply for the Telstra Retail: Casual Customer Service & Sales Consultant role at Telstra.Telstra Rockhampton, Queensland, Australia.Our purpose is to build a connected future so everyone can thrive.Working in a Telstra Retail Stores is not 'just a job', it's an opportunity for tech-curious problem...

  • Retail: Casual Customer Service

    2 weeks ago

    Rockhampton, Queensland, Australia Telstra Full time

    Telstra Rockhampton, Queensland, AustraliaOverviewJoin to apply for the Telstra Retail: Casual Customer Service & Sales Consultant role at Telstra. Telstra Rockhampton, Queensland, Australia.Our purpose is to build a connected future so everyone can thrive. Working in a Telstra Retail Stores is not 'just a job', it's an opportunity for tech-curious problem...

  • Retail: Casual Customer Service

    2 weeks ago

    Rockhampton, Queensland, Australia Telstra Full time

    Telstra Rockhampton, Queensland, AustraliaOverviewJoin to apply for the Telstra Retail: Casual Customer Service & Sales Consultant role at Telstra. Telstra Rockhampton, Queensland, Australia.Our purpose is to build a connected future so everyone can thrive. Working in a Telstra Retail Stores is not 'just a job', it's an opportunity for tech-curious problem...

  • Telstra Retail: Customer Service

    2 weeks ago

    Rockhampton, Queensland, Australia Telstra Corporation Full time

    ## Employment TypePermanent## Closing Date5 Oct 2025 11:59pm## Job TitleTelstra Retail: Customer Service & Sales Consultant**Job Summary**As a Retail Sales Consultant, you are passionate about delighting Telstra's customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your...

  • Telstra Retail: Customer Service

    2 weeks ago

    Rockhampton, Queensland, Australia Telstra Corporation Full time

    ## Employment TypePermanent## Closing Date5 Oct 2025 11:59pm## Job TitleTelstra Retail: Customer Service & Sales Consultant**Job Summary**As a Retail Sales Consultant, you are passionate about delighting Telstra's customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your...

  • Telstra Retail: Customer Service

    2 weeks ago

    Rockhampton, Queensland, Australia Telstra Corporation Full time

    Employment TypePermanent Closing Date5 Oct :59pm Job TitleTelstra Retail: Customer Service & Sales Consultant Job Summary As a Retail Sales Consultant, you are passionate about delighting Telstra's customers through outstanding customer service.You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you...