Retail: Casual Customer Service

Telstra Rockhampton, Queensland, Australia

Join to apply for the Telstra Retail: Casual Customer Service & Sales Consultant role at Telstra. Telstra Rockhampton, Queensland, Australia.

Our purpose is to build a connected future so everyone can thrive. Working in a Telstra Retail Stores is not 'just a job', it's an opportunity for tech-curious problem solvers to build a meaningful career within an iconic Aussie brand. The benefits are pretty awesome, too.

Every day is different. A Telstra Retail Consultant thrives on making sure our customers connect faster, better, smarter. Every day is an opportunity to showcase your X-factor. To ensure you're at the top of your game, you will be continually trained up on all the latest cutting-edge tech and gadgets. Your knowledge, progressive sales approach and consultative service superpowers will empower you to support and solution for our customers.

If you'd like to know a little more, here's something we prepared earlier: Life at Telstra.

We offer the perkiest of perks. When it comes to rewarding our people, we have so much to be excited about. Some of these include:

• 30% off Telstra services
• Exclusive discounts and offers across 240 brands and partners
• A flexible, inclusive approach to parental leave - do it your way
• Unlimited access to 17000 learning programs - something for everyone
• Monthly performance rewards and recognition programs
• There's more Benefits Your Way - Telstra

We're hiring.

• Locations: we are currently hiring across ROCKHAMPTON ( Shop 43 Stockland Rockhampton Yaamba Rd (corner Bruce Hwy) Rockhampton QLD 4700 )
• Store hours vary - search your store

Is it you we're looking for? We're on the lookout for talent to join our team in-store. A Telstra Retail Consultant is a multi-faceted role, and we have found it suits people with these attributes and skills:

• The ability to easily build a connection with a variety of new and existing customers
• An appetite to quickly develop customised solutions for customers
• A drive to reach (and exceed) sales targets and KPIs
• The hunger to learn and grow within the role (and beyond)
• A positive and resilient approach to customer service within a busy environment
• Experience in a customer-facing role

• Build connections with customers and provide customised solutions
• Aim to reach and exceed sales targets and KPIs
• Engage in continual learning about latest tech and gadgets
• Deliver consultative, customer-focused service in a busy environment

• Experience in a customer-facing role
• A positive and resilient customer service attitude
• The ability to quickly learn and apply product knowledge and solutions

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Customer Service and Sales
• Industries: Retail Appliances, Electrical, and Electronic Equipment

Hit Apply now After you've submitted your application, our next step is an assessment supported by our partner, Hire Vue. Please keep an eye out for their email to move things along.

Retail Opportunities at Telstra

When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued, and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders, and abilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive.

We work flexibly at Telstra, talk to us about what flexibility means to you. When you apply, you can share your pronouns and/or any reasonable adjustments needed to take part equitably during the recruitment process.

Rockhampton, Queensland, Australia