Property Education Department

4 weeks ago

Melbourne, Victoria, Australia AllianceCorp Property Experts Full time
Property Education Department - Team LeaderProperty Education Department - Team Leader

1 day ago Be among the first 25 applicants

Reporting to the Front End Sales Director, we are looking for a results driven Team Leader to lead a team and grow capability. This individual will be responsible for driving results of their team, and ensuring that we meet/exceed our sales targets.

The position is in charge of leading a team both in office and remote which is your responsibility to mentor, train and analyse their performance.

Key responsibilities include:

  • Coaching, mentoring, and performance managing a telesales team
  • Monitoring compliance and ensuring all procedures and policies are followed
  • Analysing call quality and team data to provide continuous feedback and strategic direction
  • Collaborating cross-functionally to optimise client experience and lead conversion
  • Driving recruitment, onboarding, and professional development
  • Managing team calendars, lead allocation, and reporting tools to maximise productivity
  • Creating fun, results-driven incentives that support team morale and output
  • Preparing payment workbooks and delivering department updates to senior leadership

ABOUT YOU:

  • You've got the leadership chops to inspire, coach, and drive a telesales team to consistently hit (and exceed) their goals.
  • You bring at least 3 years of experience in telesales management — whether leading large teams or navigating fast-paced, remote setups — and you know what it takes to deliver big results.
  • You're confident with CRM platforms like Salesforce or Aircall, and you're not afraid to dive into data to uncover performance insights or process improvements.
  • You understand financial services or similar regulated environments and the importance of compliance — and you make sure your team does too.
  • You're a big thinker with sharp attention to detail. You're proactive, strategic, and know how to strike the right balance between discipline and fun.
  • You know how to build a positive team culture, drive accountability, and create a workplace people genuinely enjoy showing up to.
Seniority level
  • Seniority levelMid-Senior level
Employment type
  • Employment typeFull-time
Job function
  • Job functionEducation and Training

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