Learning and Design Specialist

6 days ago

Melbourne, Victoria, Australia Melba Support Services Full time
  • Multiple 12 month, full-time fixed-term contract roles available
  • Design, develop and deliver innovative, high impact learning solutions for a Digital Transformation program.
  • Enjoy flexibility – Hybrid with predominantly WFH with 1 day in office per week (Cheltenham or Lilydale)
  • Melbourne based role – Australian working rights required
  • Attractive salary on offer + Not-for-Profit Salary Packaging
  • Join a values-oriented Human Rights Organisation

About Us:

Melba has been supporting the Victorian community for over 50 years. What began with three families in search of a different kind of day support for their children with disabilities, has become a mission to open a world of opportunities for people to live fabulous lives of their choosing. The human rights of the people we support are at the centre of everything we do.

Melba is undergoing a digital transformation as part of its Future Melba strategy and aspiration to be a globally renowned organization, dedicated to enhancing the lives of people we support. This involves modernising our systems and making it easier for our people to care for the people we support.

The Learning and Design Specialist will report to the Learning Lead – Digital Transformation and will work closely with a range of key stakeholders across the organisation and the Project Management Office (PMO) Change team, to support our Digital Transformation initiatives by designing, developing, and delivering engaging and effective learning experiences and programs. From defining the right approach to hands-on design and development, you'll create contemporary capability uplift solutions that resonate with the modern learner and make a measurable difference. You will play a key role in ensuring our employees, contractors and stakeholders can effectively adopt new technologies and processes, fostering a culture of continuous learning and innovation for the new systems implementations of our Support Management Platform (SMP) and Human Resources Information System (HRIS).

This role is pivotal in shaping and enhancing digital learning experiences, ensuring a seamless transition and successful adoption of the new HRIS and CRM systems across the organisation. You will bring deep expertise in learning and design to build and deliver high-quality learning solutions focused on new systems implementations.

About You

You are a highly collaborative individual, naturally engaging colleagues in the development and refinement of ideas. With a strong growth mindset, you are driven by curiosity and a passion for continuous learning. You are always seeking to improve learning solutions and people experiences which allows you to solve challenges effectively.

Qualifications & Experience

  • Demonstrated experience in learning design in business, government or the corporate sector, including designing and delivering effective learning solutions to support the implementation of new systems and processes.
  • In-depth knowledge of adult learning theory, instructional design principles, UX design and experience with learning technologies, including LMS and digital platforms to create effective learning solutions.
  • Proven experience in Learning and Development in large, complex organisations undergoing digital transformation.
  • Experience in supporting and executing the end-to-end learning lifecycle, including learning needs assessment, curriculum design, defining learning pathways, concept development, learning delivery and evaluation of learning both internally and through external vendors for new systems implementations.
  • Experience working in organisations where the workforce is not primarily desk-based or digitally connected, with low digital capability, demonstrating an understanding of the unique challenges this presents for learning.
  • Proficiency in e-learning development tools (Articulate Storyline/Rise, Adobe Captivate, etc.).
  • Ability to translate complex technical information into user-friendly learning experiences.
  • Strong stakeholder engagement, facilitation, and project management skills.
  • Strong ability to plan, schedule own work and coordinate with others as required whilst managing multiple priorities.
  • Experienced in analysing change impact assessments to ascertain learning needs, gap analyses and recommend learning strategy and approach for new system implementations.
  • Sound digital literacy with the ability to use MS 365 suite of products, HRIS and SMP systems.
  • Advocacy skills to champion learning initiatives within the organisation.
  • Qualifications in Human Resources Development, Learning and Development or Cert IV in Training & Development or equivalent work experience

A current NDIS Worker Screening and Working with Children Check (we can support you through the process of obtaining one or both checks if you don't already have them).

Why Join Us?

  • We are a human-rights, values-based, not-for-profit community organisation committed to providing services that support individuals with disability to lead everyday lives of their choice, if this resonates with you, come join us
  • Join a supportive and collaborative culture where your contributions make a real impact
  • Enjoy onsite parking and other benefits
  • Access to Not-for-Profit Salary Packaging
  • Flexible work arrangements, with the ability to work from home or the office

Ready to Make a Difference?

Click "Apply" now and submit your resume. We look forward to meeting you

We are an equal opportunity Employer and aim to ensure every individual is treated with dignity and respect regardless of their cultural background, ability, ethnicity, gender identity, sexual orientation, spirituality or religion. First nations people; people from culturally and/or linguistically diverse backgrounds and people with a disability are strongly encouraged to apply.

As a provider of supports and services to children, Melba is committed to ensuring that every child feels safe and respected. All Melba staff and volunteers have a responsibility to make sure that children's wellbeing and safety comes first, that they are supported to achieve their potential, respected, and protected from abuse and neglect.

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