Practice Lead

6 days ago

Warragul, Victoria, Australia Knoxbrooke Full time
About Us

At Knoxbrooke, our vision is that people of every ability can safely live a life that's meaningful and rewarding. As a leading for-purpose organisation, we deliver tailored support, learning, and employment services for people with diverse abilities across Outer Eastern Melbourne and West Gippsland.


We are currently seeking a compassionate and experienced Practice Leader to lead our Living, Learning + Leisure services based in Warragul, servicing the West Gippsland region.



About the Role

The newly created position of Practice Leader is accountable for the quality, delivery, and strategic growth of the Living, Learning + Leisure model, which provides one-to-one support, small group activities, and development opportunities in the West Gippsland region.



Key Responsibilities
  • Lead, support and develop a team of Disability Support Workers and Senior Disability Support Workers delivering NDIS-funded services
  • Ensure service delivery reflects the principles of Person-Centred Practice, Active Support, Positive Behaviour Support, and Reflective Practice
  • Oversee day-to-day operations, including workforce coordination, documentation (incident reports, goal progress, and journal notes), and service compliance
  • Foster strong relationships with clients, families, Support Coordinators, and community stakeholders
  • Drive continuous improvement, service innovation, and community engagement
  • Contribute to Knoxbrooke's broader strategic goals and organisational development


About You

You are a confident, compassionate, and experienced leader with a deep understanding of the NDIS and a strong commitment to best practice. You thrive in dynamic environments, approach challenges with a solution-focused mindset, and are passionate about driving meaningful outcomes for people with disabilities. We are looking for someone with the following:

  • A Diploma in Community Services or a related qualification
  • Proven experience leading teams in the disability services sector
  • Experience growing or expanding disability services
  • A thorough understanding of NDIS processes, person-centred planning, and active support models
  • Strong leadership, communication, and problem-solving abilities
  • Flexibility to work across multiple sites and respond to emerging needs
  • Current First Aid, CPR, Driver's Licence, and NDIS Worker Screening Check


Why Join Knoxbrooke?
  • Be part of a purpose-driven, values-based organisation with a leadership team committed to excellence and innovation
  • Make a meaningful impact during a period of exciting growth and service expansion
  • Access ongoing professional development, training, and support
  • Enjoy generous salary packaging benefits (up to $15,900 tax-free + $2,650 for meals and entertainment)


Additional Information

Salary for this role is $88,090 - $90,402 per year plus super plus access $18,550 in NFP salary packaging.


To apply for this position please submit a resume and cover letter addressing interest in the role via this advertisement. Further information may be obtained by calling Georgina Becket, Recruitment & Engagement Advisor on 0484 926 030.


Please note that interviews may be conducted while the role is still being advertised, and the position may be filled prior to the closing date.


Knoxbrooke is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applications from people of all backgrounds, abilities, and identities.


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