Audio Visual

Our client is a federal government agency responsible for maintaining a trusted, impartial, and independent national service that underpins Australia's democratic processes. The organisation plays a vital role in ensuring transparency, integrity, and accessibility across the country's civic operations.

They are currently undergoing significant modernisation programs, introducing new technology platforms, digital tools, and streamlined processes to strengthen national service delivery. The agency operates within a highly structured environment, balancing innovation with strict compliance and governance requirements.

Working here offers the opportunity to contribute to projects of national importance, collaborate with dedicated professionals across multiple disciplines, and support the delivery of critical services that directly impact the community.

This role provides frontline audio-visual and operational support within a high-profile command centre environment. You will ensure AV systems run seamlessly across multiple secure rooms, while also assisting with general administration, room setup, and operational readiness. The position requires flexibility, professionalism, and the ability to adapt during high-tempo operational periods.

• Provide first-level support and troubleshooting for audio-visual systems, including Microsoft Teams Rooms.
• Ensure AV equipment is operational and ready ahead of meetings, briefings, and incident responses.
• Escalate technical issues to senior AV specialists when required.
• Assist with room access, scheduling, and physical setup for meetings and surge operations.
• Maintain SharePoint logs and documentation to support operational reporting.
• Contribute to the efficient running of the Command Centre during both standard operations and election periods.
• Provide professional administrative and coordination support across teams.
• Technical expertise in supporting AV equipment and Microsoft Teams Rooms (exposure to Crestron/Q-SYS an advantage).
• Strong IT literacy across corporate systems and collaboration platforms.
• Proven ability to deliver administrative support in structured environments.
• Excellent communication and stakeholder engagement skills, with confidence supporting geographically dispersed teams.
• Demonstrated professional integrity and discretion when handling sensitive or confidential information.
• Resilience and adaptability to work under pressure, including extended hours and shift work during peak periods.

This role is Canberra based, and expectation will be to work from the client location noting the key duties

This role requires an active or re-instatable AGSVA NV1 security clearance

This role is tailored to Australian Citizens and Permanent Residents who are eligible to work in Australia, there are no VISA programs attached to this role.

• Extensions terms are available (12 Months)

• Entry level

• Contract

• Design, Art/Creative, and Information Technology

• Technology, Information and Internet

Referrals increase your chances of interviewing at 82 Degrees North by 2x

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