ICT & AV Support Officer

5 days ago


Townsville City Center, Queensland, Australia Annandale Christian College Full time

Annandale Christian College (ACC) is a vibrant and inclusive educational community dedicated to providing quality Christ-centred education within a nurturing Christian environment.

Role Overview

ACC is seeking an enthusiastic and skilled ICT & AV Support Officer to join our dynamic team. The successful candidate will assist in the day-to-day operation, management, and development of the College's ICT infrastructure and audio-visual (AV) resources. This role supports the College's mission to provide quality, Christ-centred education through efficient and reliable technology services for both staff and students.

Key Responsibilities:

  • Assist with the support and maintenance of the College's ICT Network, including hardware/software troubleshooting and managing the BYOD laptop program for students (Years 9–12).
  • Provide technical support for live streaming, video editing, audio mixing, and AV equipment management for College events.
  • Manage and maintain AV systems across classrooms, the hall, and specialist areas, including projectors, sound systems, and public announcement systems.
  • Support staff and students with training and technical assistance on the use of educational technologies.
  • Handle HelpDesk support requests and provide timely resolution to ICT and AV issues.
  • Procure, install, and maintain ICT and AV equipment as required.
  • Collaborate with the ICT Manager and other staff to integrate technology into teaching and learning.

About You:

  • A committed Christian, active in your local church (pastoral reference required) and in full agreement with the College's evangelical Statement of Faith.
  • Demonstrated experience in ICT support, including hardware/software troubleshooting and maintenance, and AV equipment management.
  • Strong interpersonal skills with the ability to work collaboratively with staff and students.
  • Familiarity with live event technical operations (e.g., sound mixing, live streaming) is an advantage.
  • A positive, professional attitude with a problem-solving mindset and commitment to ongoing professional development.
  • Experience in a similar role (1+ years) and relevant qualifications (e.g., ITIL Foundation, CERT III in Live Production) desirable.

Benefits:

  • Be part of a highly supportive and collaborative workplace culture.
  • Be a part of a Christian educational community that values staff and student wellbeing.
  • Annual pay increases in line with the 2022 ACC Enterprise Agreement.
  • An Employee Assistance Program.
  • Ongoing professional development opportunities.
  • An additional two days special carer's leave per year (conditions apply).

How to apply

Please submit a completed application form and resume, along with a cover letter outlining your qualifications, relevant experience, and alignment with the mission and values of Annandale Christian College, tohr@acc.qld.edu.au

For further information, including a role description and application form please visit our College website https://www.acc.qld.edu.au/college/employment-opportunities/

Application Deadline: Wednesday, 19th March 2025

Note: Applications will be processed as received and the role may be filled prior to the application close date.

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