Banking Support Professional
6 days ago
About Us
BOQ Group is a unique group of challenger brands dedicated to providing a genuine alternative to Australian financial services. Our inclusive vision is to foster a workspace that values and leverages difference, creating new possibilities for our people to bring their best selves to work every day.
In 2021, we were recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA). In 2023, we successfully implemented an innovative Reconciliation Plan, driving positive change and promoting inclusivity across our organisation.
This role offers an exciting opportunity to join our dynamic team and contribute to delivering exceptional customer service to our customer network. As a Customer Service Officer, you will be the first point of contact in the Branch, providing excellent customer service and identifying opportunities to support customers in exploring their current and future financial needs.
Your Responsibilities:
- Undertake transaction activities for customers, including educating them on using digital banking solutions.
- Conduct needs-based conversations to generate opportunities in personal banking and lending.
What You'll Need:
- Excellent communication and relationship building skills.
- A genuine interest in or passion for banking.
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