Senior Systems Analyst

7 days ago

City of Parramatta Council, Australia NSW Department of Communities and Justice Full time
Overview

Senior Systems Analyst - Salesforce role at NSW Department of Communities and Justice. Location: Parramatta CBD. Full time temporary opportunity until 30 June 2028 (35 hours per week). Salary from $129,464 to $142,665 pa. + super and annual leave loading. The organisation emphasises diversity and inclusion with generous leave entitlements including flex leave and Fitness Passport.

What You'll Do
  • Maintaining and optimising Salesforce environments, ensuring system availability and integrity.
  • Managing upgrades, patches and new functionality, including testing and change control.
  • Generating reports, data extracts and Tableau dashboards to support decision making.
  • Supporting staff and clients through user guides, documentation and 1:1 assistance.
  • Providing expert Salesforce advice and guidance on future system development.
  • Identifying and managing system risks in line with organisational requirements.
What We're Looking For
  • Demonstrated experience as a Systems Analyst, with Salesforce experience.
  • Proven ability to manage technical environments, troubleshoot issues and ensure operational reliability.
  • Strong skills in reporting, data management and analysis.
  • Excellent communication skills with the ability to support both technical and non-technical users.
  • Commitment to continuous improvement and staying across Salesforce best practice and developments.
  • Proven experience working within the social housing sector, with an understanding of the challenges and priorities involved in delivering services to tenants and maintaining housing stock.
What We Offer
  • A challenging and rewarding career
  • Flexible, autonomous work environment
  • Competitive pay and conditions
  • Training and development opportunities to build and maintain capabilities
  • Health & Wellbeing and Employee Assistance Programs
How to Apply

Click apply, attach a cover letter (maximum 2 pages) outlining how you meet the requirements of the role and an up-to-date résumé (maximum 5 pages).

Applications close Wednesday 24th September at 11:59pm AEST.

Contacts

Hiring manager: Mark Hoogsteyns, mark.hoogsteyns@aho.nsw.gov.au

For recruitment adjustments or to discuss an alternative submission method, contact Stephanie Hughes on 02 8688 0027 or stephanie.hughes@dcj.nsw.gov.au.

Inclusion and Diversity

We are committed to inclusion and diversity and hire people with a wide variety of skills, experiences and backgrounds, including people with disability, Aboriginal and Torres Strait Islander people, women, LGBTIQ+ communities, culturally and linguistically diverse people, carers and other diversity groups. More on our inclusion and diversity efforts is available on the DCJ site.

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for up to 18 months.


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