Head of Product

2 weeks ago

Brisbane, Queensland, Australia Askable Full time

Head of Product

What is Askable

Askable is revolutionising the UX industry by helping designers find and manage participants for UX testing at the click of a button. The Askable platform automates the most painful and time consuming parts of doing user testing such as sourcing the right people, selecting and managing quotas, sending reminders and handling incentive payments. Founded in 2017, Askable has quickly become an indispensable tool for UX designers from companies like Woolies, Telstra, Mastercard, Westpac, Xero, Canon, Vodafone, Dominos, Afterpay, Deloitte and many more. Your work directly impacts the jobs of people who are making better products for millions of their customers globally. Your work also directly impacts the lives of tens of thousands of participants in the Askable panel.

We're looking for a head of product who can help supercharge us and take us to the next level. If you are dedicated to user experience and thrive on solving complex problems that are a mix of business and user behaviour, this role is for you. You'll work with a small, highly motivated team of Sales, Customer Support and Engineering. If you want to make a meaningful impact on a platform that UX designers rely on and use everyday, this is an outstanding opportunity.

Askable is 100% self funded so we don't answer to anyone. As the product & design lead you get to make the final calls when it comes to the product direction - there are no board members or investors to please or pander to.

No recruiters.

Who we're looking for

What you'll do

  • Lead the direction of the product including roadmapping, prioritising what to work on next, and everything related to the design
  • Discover user pain points / behaviours using research and analytics tools
  • Distill complex problems into simple, clear design solutions that drive customer growth and loyalty
  • Deliver brilliant designs at any fidelity, from rough mockups to pixel-perfect design files, and know when each is appropriate
  • Collaborate closely with Sales, Customer Success and Engineering teams

By 3 months

  • You'll know the full ins and outs of how the current platform works
  • You'll deeply understand how our customers think and operate
  • You'll have a complete understanding of the working design files and design systems currently in use
  • You'll have a complete understanding of the current roadmap
  • You'll have a solid understanding of the product from a technical perspective

What you'll need

  • 5+ years of experience as a Product Designer, UI UX Designer or Product Manager
  • A portfolio that showcases your ability to solve complex UX problems with simple UI with explanations of your approach and process so we can see why you chose your particular approach
  • Strong communication and interpersonal skills
  • Experience delivering fully responsive, accessible, implementation-ready designs on both browser and native mobile
  • Previous work experience in a b2b tech company or successful startup
  • Proficiency designing with modern tools such as Figma and using, maintaining and contributing to a design system
  • Working knowledge of digital marketing on current platforms, eg Facebook Ads
  • Basic knowledge of full stack software engineering (Front end, Back end, DevOps)
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