Family Support Worker

Full Time Fixed term Position - Until June 2027

Band 5 - Salary Range $81,006 to $93,280 per annum + 12% Super + ADO

Salary offered will depend on level of skills and experience.

About Melton City Council

The City of Melton is a community where everyone belongs. Ours is a vibrant and diverse municipality - one of the fastest developing in Australia. Our organisation strives to provide our community with state-of-the-art amenity and facilities, engaging health and wellbeing options, and support to become active members of our Lifelong Learning City.

We invest in innovation, offering professional and personal development, and generous leave and flexibility to staff, while also fostering a collaborative and inclusive culture. You'll be able to work close to home in a dynamic setting featuring cafes and retail options set amongst heritage buildings and open green spaces.

The Opportunity

This role supports the delivery of Council's Integrated Family Services program, providing outreach support to children, young people and their families with a focus on enhancing parenting capacity and skills, parent-child relationships, child development, and social connectedness.

Working within the Best Interest Case Practise Model, you will develop and maintain effective working relationships with a diverse range of stakeholders including schools, local community agencies and organisations in the delivery of family supports.

The Family Support Worker will report to the Family Services Team Leader and sits within the broader Community Care and Active Living business unit.

Key Responsibilities

• Support the needs of children, young people, and their family within the Best Interest Case Practise Model, including comprehensive assessments of presenting risks and needs, holistic case management, information, and advocacy.
• Actively engage families in the development and implementation of action plans and regular reviews to ensure identified goals and outcomes are achieved, including making of appropriate service referrals.
• Utilise a strengths-based approach, provide case management support to meet the needs of children, young people, and their family, including parenting skills enhancement, modelling appropriate strategies, and routine setting.
• Participate in service development activities and projects, including Continuous Quality Improvement requirements.
• Maintain effective client records via an electronic client management system and complete individual Key Performance Indicators and reporting requirements.

To view the Position Description , click here .

About you

To be successful in this role you will have the following :

Tertiary qualifications such as social work, welfare work or other relevant human services degree with some relevant experience or a lesser formal qualification with substantial relevant experience working in the family and parenting support sector.Experience working within the family and parenting support sector through a client case management model.Current valid Victorian Driver's Licence.Must hold or be able to obtain an Employee Working with Children Check.

Culture and Values

Our vision for our community is to be : "A vibrant, safe and liveable city accessible to all" and that means there's a place here for you too. Our organisational values represent us as an established growth Council and the values are reflected in everything we do; our decision-making, our actions and our service provision to the community. Council has a diverse and vibrant organisation and we'd love to have you join us to help shape a city for the future.

We are Vibrant MELTON. Our values are :

MotivateEmpowerLeadTrustOpenNurture

Benefits

There are a number of great reasons why our people love working at Melton City Council :

Staff Benefits | Melton City Council

13 ADO's (Accrued Day Off) per year5 weeks annual leaveFlexible Working HoursExtensive Career Development & Leadership Programs16 weeks Paid Parental Leave (Super is paid during parental leave)3 weeks Paid Secondary Carer LeaveFamily Room available including Breastfeeding Facilities - Australian Breastfeeding AssociationWellbeing initiativesSubsidised Uniforms

How To Apply

If you require further information about the position, please contact Lorna Tornquist, Family Services Team Leader on 9747 7183 .

Applications must include a Resume and address the Key Selection Criteria outlining your suitability to the role. To address the Key Selection Criteria, you will need to write short statements explaining how you meet the criteria, or how you demonstrate the capability. We encourage you to keep your responses concise.

To be eligible for employment at Melton City Council you must be legally entitled to work in Australia.

All successful applicants will need to undertake pre-employment requirements including but not limited to a satisfactory criminal history record check. Successful applicants must be able to comply with any public health orders applicable to local government.

We strongly encourage job applications from Aboriginal and Torres Strait Islander people, people with disabilities, LGBTIQA+ and people from culturally diverse backgrounds. If selected for an interview and you require any additional support or adjustments regarding interview arrangements, please advise the contact listed above in advance.

Melton City Council is committed to being a child safe organisation and has Zero tolerance for child abuse. Melton City Council is committed to creating and maintaining a child safe organisation where protecting children and preventing and responding to child abuse is at the centre of our everyday thinking and service delivery.

Applications close 11 : 59pm Tuesday 15 July 2025

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