Application Support Analyst

3 weeks ago

Sydney, New South Wales, Australia iCHGROUP Full time
Overview

Application Support Analyst - Oracle E-Business Suite - Functional support

This range is provided by iCHGROUP. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

A$100,000.00/yr - A$100,000.00/yr

Location

Macquarie Park, New South Wales, Australia

Responsibilities
  • Provide end-user support and training for Oracle E-Business Suite and related applications
  • Troubleshoot and resolve application issues, liaising with IT teams as needed
  • Document support procedures and maintain training manuals
  • Log, track, and manage service requests effectively
  • Test application integrations and updates, including third-party systems and patches
  • Participate in month-end support activities to ensure successful Oracle EOM processing
  • Analyse and resolve client-raised issues within defined service levels
  • Utilise Oracle development tools such as TOAD and SQL for support tasks
Other requirements
  • Oracle ERP (E-business Suite) Applications knowledge
  • Strong analytical and problem-solving skills
  • Ability to build strong working relationships
  • Effective verbal and written communication skills
Qualifications, skills and experience required
  • Minimum 5 years' experience in application support, working in a large organisation or similar role
  • Prior experience working with SQL and PL/SQL
  • Communicating effectively with all customers
Hours

7:00am to 3:30pm Monday to Friday. So, an early finish :)

Contact

Please call or text in confidence Ron Harrop on for additional information; or simply apply below.

Company

iCHGROUP

Note

TAKE YOUR CAREER TO NEW HEIGHTS IN 2025 with a global company invested in Australia.


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