Manager of Channel Growth

3 weeks ago

Sydney, New South Wales, Australia Employment Hero Full time

Our mission and where you fit in

At Employment Hero, we're an ambitious bunch of people on a mission to make employment easier and more valuable for everyone.

Since our inception in 2014, we've had some pretty impressive growth (100% YoY), reached unicorn status in 2022, and now serve 400,000 businesses globally, with 2.9 million+ users on the platform. We have no plans to slow down.

There's never been a more exciting time to join one of the fastest-growing SaaS unicorns, so let's see if we could be a match

What your days might look like
As the Manager of Channel Growth, you'll play a key role in driving the success of our entire Partner Channel here in ANZ, ensuring we capitalise on every opportunity to connect with potential partners and drive new referral business.

You will be reporting into the Head of Partnerships ANZ. Your team will be based in Australia and New Zealand. You will empower them to deliver exceptional results, maximise new partner sign ups, and ensure new partners are active with consistent referral volume. Importantly, you will provide a world-class experience for new partners engaging with our brand.

As a Manager of Channel Growth, you'll be:
Leadership and Performance:

  1. Lead and inspire a growing team of Sales Development Representatives who work very closely with the Partnerships Account Executives, whose shared mission is to achieve and exceed referral volume targets. Currently 5 in the team which will grow.
  2. Develop and implement strategies to maximise the efficiency and effectiveness of the partnerships team. This includes processes and tech stack.
  3. Ensure closed won revenue from partnerships activity is meeting set out targets.
  4. You will assume all management duties of the growing SDR Function and have strategic input in how our AEs operate. You will conduct regular 1:1's, team reporting, coaching and development.
Strategy and Direction:
  1. Develop a strong outbound partner acquisition strategy, this includes but is not limited to creating new email templates, defining cadence structures, call scripts and other initiatives to turbo charge our outbound motions.
  2. Understand our "Ideal Partner Profile" (IPP) and create lead lists to ensure we are targeting the right businesses.
  3. Work closely with marketing to suggest content ideas, events, collateral requirements and anything else that will be important to fuelling activity from the SDR team.
Coaching and Development:
  1. Create a Partnership SDR scorecard which defines key activity metrics in the role of which you will then hold each team member accountable for.
  2. Conduct regular call coaching sessions and provide constructive feedback to nurture the professional development of each team member.
  3. Foster a culture of continuous learning and improvement within the partnerships team.
Process Optimisation:
  1. Optimise our inbound function to ensure we are converting inbound partner requests at a high rate.
  2. Collaborate with cross-functional teams to ensure seamless integration of SDR activities with overall sales operations.
Performance Analytics:
  1. Implement effective reporting mechanisms and dashboards to track and analyse key performance metrics.
  2. Utilise data-driven insights to identify areas for improvement and opportunities for strategic adjustments.
Remote-First Leadership:
  1. Create and sustain a high-performing remote-first team by fostering a strong sense of connection and collaboration, regardless of physical location.
  2. Leverage remote-friendly tools and technologies to maintain clear communication, drive engagement, and ensure alignment with team goals.
  3. Adapt coaching, development, and team-building strategies to suit a distributed workforce, ensuring every team member feels supported and valued.
  4. Build a culture of accountability and trust in a remote-first environment, enabling the team to thrive and perform at their best.
What you will bring
Experience:
  1. Proven track record with a minimum of 5 years of experience in leading and managing SDR and/or AE teams in a fast-paced B2B environment.
Results-Oriented:
  1. Demonstrated success in meeting and exceeding sales targets through effective team leadership and strategy implementation.
Analytical Skills:
  1. Strong analytical thinking and problem-solving abilities to interpret performance data and make informed decisions.
Innovation and Adaptability:
  1. Ability to innovate and adapt to changing market dynamics, ensuring our lead generation strategies remain cutting-edge.
Communication Skills:
  1. Excellent communication and interpersonal skills to collaborate with cross-functional teams and articulate the team's achievements and challenges.
Experience is important, but for us the biggest measure of success is people who can live and breathe The EH Way of working. Show us what you can bring to the table, and we'll empower you to let your talents shine.

The EH Way
The EH Way is how we describe our culture at Employment Hero and how we all operate. It is our DNA. You can read all about it on our careers page: https://employmenthero.com/careers/

In short, you'll love working with us if:
  1. Revolutionising employment gets your heart racing.
  2. You thrive on the flexibility (and responsibility) of a remote-first business.
  3. Our values align, and shape how you show up every day.
  4. You love the dynamic pace of a startup, are driven by innovation, and enjoy working with other smart people.
Plus, you'll get to enjoy a number of great perks, including:
  1. A generous budget for your home office.
  2. Cutting-edge tools and technology.
  3. Reward and recognition programs - because great work should be recognised and rewarded.
  4. Cashback offers and discounts on popular brands through our app.
  5. Employee Share Option Program: be an owner of Employment Hero.
  6. Annual Global Gathering - so far we've been to Thailand, Vietnam, Bali and are excited to meet in Dubai in 2025.
Are we a match?
Think we're the right match for you? Fantastic Click 'Apply' and our talent team will reach out with the next steps.

At Employment Hero, we are committed to safeguarding the privacy of your application data. To understand how we do so, you can read our Applicant Privacy Policy here: https://employmenthero.com/legals/applicant-policy/

Employment Hero celebrates diverse perspectives and experiences, we invite people of all backgrounds and identities to apply for this position.
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